Claim Support Specialist – In-Office, Growth Path

CCMSI; Overland Park (KS); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

PTO 4 weeks

Benefits package

401(k) and ESOP

Career growth opportunities

Team culture

Job summary

CCMSI is seeking a Claim Assistant for their Overland Park, KS location. This 100% in-office position supports the adjusting staff with essential administrative duties, handling calls, mail, and documentation to keep daily operations running smoothly. Growth opportunities exist in future claim-handling roles within CCMSI.

The role requires organization, reliability, and proficiency with MS Office. Competitive hourly pay and comprehensive benefits accompany the position.

Qualifications

• Previous office experience (insurance or medical background a plus).
• Strong organizational skills with the ability to prioritize multiple tasks.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Reliable attendance and ability to work fully in-office.

Responsibilities

• Answer and manage incoming calls on the branch main line.
• Process incoming faxes, physical mail, and electronic documents.
• Assist with medical bill inquiries, state form submissions, and special projects.
• Prepare, organize, and maintain claim documentation.
• Provide daily operational support to the adjusting team and branch leadership.
• Collaborate with team members to ensure timely and accurate service delivery.

Skills

Office experience

Organizational skills

Microsoft Office proficiency

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

CCMSI is seeking a Claim Assistant for their Overland Park, KS location. This 100% in-office position supports the adjusting staff with essential administrative duties, handling calls, mail, and documentation to keep daily operations running smoothly. Growth opportunities exist in future claim-handling roles within CCMSI.

The role requires organization, reliability, and proficiency with MS Office. Competitive hourly pay and comprehensive benefits accompany the position.