Claim Support Specialist — Data Entry & Admin

Arbella Service Company, Inc.; United States; On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

On-site gym

Nurse and mental health resources

On-site cafeterias

Shuttle service to transit

Tuition assistance

Volunteer opportunities

Mentorship programs

Career development

Job summary

Arbella is seeking a Claim Technical Assistant in the United States to provide both administrative and technical support to all Claim functions. The role offers a path for growth within the Claim Department and a strong benefits package as part of Arbella’s people-first culture.

In this fast-paced office, you will handle data-heavy tasks, process payments, and coordinate with agents, insureds, and internal teams. A customer-service mindset and MS Office proficiency are essential for success.

Qualifications

• Able to work in a fast paced environment.
• Strong interest in advancement within the Claim Department.
• Solid MS Office skills and ability to work in an organized manner.
• Good time management with strong attention to detail.
• Some office or customer service work experience preferred.

Responsibilities

• Process loss and expense payments in area of responsibility within granted settlement authority for all lines of business.
• Skilled data entry into multiple claim and related databases systems.
• Request police reports and other investigative material.
• Request appropriate letters and correspondence as directed by the Claim Professional.
• Provide administrative support to Claim Professionals (i.e. printing, filing and copying documents, etc.).
• Answer routine questions relative to area of responsibility which may include contact with agents, insureds or others.
• May have Fast Track payment issuance authority.
• Keeps supervisor informed verbally and in writing of activities and problems within assigned area of responsibility; refers matters beyond limits of authority and expertise to supervisor for direction.
• Performs other related duties as required or requested.

Skills

MS Office

Time management

Attention to detail

Customer service

Tools

MS Office

Job description

Arbella is seeking a Claim Technical Assistant in the United States to provide both administrative and technical support to all Claim functions. The role offers a path for growth within the Claim Department and a strong benefits package as part of Arbella’s people-first culture.

In this fast-paced office, you will handle data-heavy tasks, process payments, and coordinate with agents, insureds, and internal teams. A customer-service mindset and MS Office proficiency are essential for success.