Claim Technical Assistant I _ Hybrid

Arbella Insurance; Quincy (MA); On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

On-site gym and fitness classes

On-site nurse and health resources

Tuition assistance

Job summary

Arbella in Quincy, MA seeks a Claim Technical Assistant to provide administrative and technical support to all Claim functions. You will process loss and expense payments, enter data into claim systems, request police reports, prepare letters, and assist Claim Professionals. Strong MS Office skills and attention to detail are essential.

This role offers a competitive salary and benefits, with opportunities for growth within a fast-paced Claims environment.

Qualifications

• Able to work in a fast paced environment.
• Strong MS Office skills and organized work style.
• Good time management and attention to detail.
• Some office or customer service experience preferred.

Responsibilities

• Process loss and expense payments within settlement authority.
• Data entry into claim databases.
• Request police reports and investigative material.
• Provide administrative support to Claim Professionals.
• Answer routine questions from agents, insureds, or others.
• Notify supervisor of issues and escalate beyond authority.

Skills

MS Office

Data entry

Time management

Tools

Databases

Job description

Why Arbella?At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, competitive salaries and exceptional benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company.Other perks include:• On-site gym and fitness classes and one-on-one personal training• On-site nurse, nutritional counseling, and mental health resources• Full-service cafeterias• Free shuttle service to Quincy Adams T Station• Tuition assistance programs• Opportunities to get involved: Arbella Activities Committee, Diversity andInclusion Council, and more• A company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance Foundation• Robust training, mentorship, and professional/personal developmentprograms• Colleagues who genuinely care about each otherArbella is committed to building a workplace that’s diverse, inclusive, and equitable for everyone. We’ve created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential.It’s no wonder our employees have voted Arbella one of the Boston Business Journal’s “Best Places to Work” every year since 2009!Start an exceptional career in Claim! As a Claim Technical Assistant you will provide both administrative and technical support to all Claim functions and build a great foundation for future career growth in Claim!Key ResponsibilitiesProcess loss and expense payments in area of responsibility within granted settlement authority for all lines of business.Skilled data entry into multiple claim and related databases systems.Request police reports and other investigative materialRequest appropriate letters and correspondence as directed by the Claim Professional.Provide administrative support to Claim Professionals (i.e. printing, filing and copying documents, etc.).Answer routine questions relative to area of responsibility which may include contact with agents, insured(s) or others.May have Fast Track payment issuance authority.Keeps supervisor informed verbally and in writing of activities and problems within assigned area of responsibility; refers matters beyond limits of authority and expertise to supervisor for direction.Performs other related duties as required or requested.RequirementsAble to work in a fast paced environment.Strong interest in advancement within the Claim DepartmentSound MS Office skills and able to work in an organized mannerGood time management skills with strong attention to detailSome office or customer service work experience preferred.Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $41,470 ($22.00 an hour) - $44,014 ($23.35 an hour) based on a variety of factors including, but not limited to, relevant skills and experience,.Please note: The advertised pay range is not a guarantee or promise of a specific wage.Arbella employees are eligible for exceptional benefit and wellness programs including medical, dental, vision, 401k plan, career development, flexible schedules and much more! Check out some of the amazing benefits and programs we offer to all employeesApply today!!