Claim Internship: Investigations & Resolution Training

Travelers; Alpharetta (GA); On-site; USD 34,000 - 36,000; Full time

Job summary

Travelers in the United States offers a Claim Intern program designed to give students hands-on experience in insurance, exploring how claims are investigated, negotiated, and resolved. You will participate in onboarding, work with mentors, and gain exposure to personal and business claims through meaningful project work.

Applicants must be pursuing a Bachelor's degree and be authorized to work in the U.S. Housing assistance is not provided.

Qualifications

• Preferred cumulative GPA of 3.0 or above.
• Suggested college majors include Business Administration, Liberal Arts (with business focus preferred), Business Management, Risk Management and Insurance or a business-related discipline.
• Knowledge of Microsoft Office.

Responsibilities

• Structured onboarding to Travelers systems and protocols.
• Exposure to Personal and Business Insurance claims of basic to moderate complexity.
• Learn and understand effective strategies for investigating, negotiating and resolving claims thoroughly, accurately and efficiently.
• Develop knowledge of what happened, estimating damage, determining what coverages apply and helping our customers through the process through strong verbal and written communication skills.
• Observe the work of the Claim Professional through desk and “ride-alongs” with experienced employees.
• Work with a designated manager/mentor to develop knowledge of claims through core assignments.
• Develop a strong foundation of customer service, analytical and problem-solving skills.
• Complete challenging and meaningful project work.
• Perform other duties as assigned.

Skills

Microsoft Office

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Travelers in the United States offers a Claim Intern program designed to give students hands-on experience in insurance, exploring how claims are investigated, negotiated, and resolved. You will participate in onboarding, work with mentors, and gain exposure to personal and business claims through meaningful project work.

Applicants must be pursuing a Bachelor's degree and be authorized to work in the U.S. Housing assistance is not provided.