City Scheduling Lead — Operations & Analytics

City of Austin; Austin (TX); Hybrid; USD 33,000 - 37,000; Full time

Job summary

The City of Austin seeks a Scheduling Coordinator to manage daily scheduling workflows across multiple work groups. The role requires attention to detail,· data-driven decision making, and regular reporting on submission metrics.

You will handle staffing forecasts and training on scheduling policies in a busy municipal environment. Responsibilities include maintaining workforce schedules, processing scheduling transactions, managing shift bids, and producing staffing reports.

Qualifications

• Bachelor’s degree in Business or Public Administration or related field.
• Five (5) years of experience in a professional/administrative capacity; education can substitute for up to five years.
• Experience with scheduling systems and databases.

Responsibilities

• Creates and maintains schedules for the workforce.
• Processes scheduling transactions towards staffing level needs and vacancies.
• Manages forecasted scheduling needs for staff, including work schedule assignments, days off rotations, and notifying staff of overtime assignments.
• Executes and manages the shift bid process.
• Manages all aspects of the scheduling software application.
• Develops, analyzes, and generates staffing reports based on personnel assignments, leave, vacancies, and workload data.
• Researches, reports, and makes recommendations to management on staffing model improvements.
• Develops and implements scheduling policies and procedures.
• Delivers training on scheduling policies and procedures.

Skills

Data analysis

Communication

Planning

Teamwork

Problem solving

Time management

Education

Bachelor's degree in Business/Public Administration

Tools

Microsoft Office

GIS

CMMS

Customer data systems

Job description

The City of Austin seeks a Scheduling Coordinator to manage daily scheduling workflows across multiple work groups. The role requires attention to detail,· data-driven decision making, and regular reporting on submission metrics.

You will handle staffing forecasts and training on scheduling policies in a busy municipal environment. Responsibilities include maintaining workforce schedules, processing scheduling transactions, managing shift bids, and producing staffing reports.