City Operations Manager - Data-Driven Growth & Partners

Bird; Minneapolis (MN); On-site; USD 65,000 - 88,000; Full time

Benefits offered by this job

Wellness resources

Work-from-home stipend

Health insurance

Ride credits

Job summary

Bird is seeking a City Operations Manager for the Minneapolis area to lead the regional operations with full P&L ownership, vendor and stakeholder relationships, and strategic project delivery.

The role requires 3+ years of experience, strong leadership, data-driven problem solving, and the ability to communicate clearly with senior leaders and diverse teams. Join a culture focused on growth, safety, and city impact.

Qualifications

• 3+ years of relevant experience and at least 1 year managing team members.
• Strong analytical and data skills with ability to drive decisions.
• Engaging communicator who can connect with senior leaders and motivate teams.

Responsibilities

• Manage end-to-end operation of the portfolio with support from leadership.
• Track and report critical operational, ridership, supply and demand metrics.
• Use data to optimize processes and drive improvements.
• Represent Bird in interactions with city, vendors, and third parties.
• Grow market share through local campaigns and initiatives.
• Manage costs with a focus on profitability and margins.
• Build and train a high-performing operations team.

Skills

3+ years experience

Team management

Excel/data management

Data-driven

Stakeholder management

Tools

Excel

Job description

Bird is seeking a City Operations Manager for the Minneapolis area to lead the regional operations with full P&L ownership, vendor and stakeholder relationships, and strategic project delivery.

The role requires 3+ years of experience, strong leadership, data-driven problem solving, and the ability to communicate clearly with senior leaders and diverse teams. Join a culture focused on growth, safety, and city impact.