City Manager Office Assistant — Confidential, Impactful Support

Springfield; Springfield (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

457 defined contribution plan

Prorated leave benefits

Holidays

Floating holidays

Vacation leave

Sick leave

Job summary

The City of Springfield is seeking a highly organized City Manager’s Office Assistant to support the Executive Administrator in a fast-paced, confidential environment. You will coordinate day-to-day activities for the City Manager’s Office and senior leadership.

This role requires exceptional discretion, strong communication, and the ability to manage multiple priorities while maintaining professional relationships with staff, citizens, and stakeholders.

Qualifications

• Requires at least two years of experience in general office work; OR two years of related college or vocational education.
• Demonstrates confidentiality and discretion when handling sensitive information.
• Strong organizational skills with keen attention to detail and the ability to manage multiple tasks.

Responsibilities

• Provide confidential administrative support to the City Manager’s Office and senior leaders.
• Coordinate daily activities, schedules, and priorities of the leadership team.
• Handle sensitive matters involving citizens, employees, and leadership with professionalism.
• Exercise sound judgment in managing confidential information and records.
• Provide excellent customer service to individuals seeking information or assistance.
• Perform administrative duties including correspondence, document prep, scheduling, and records management.
• Support office management and ensure efficient operation of the City Manager’s Office.
• Communicate with internal departments, employees, citizens, and other stakeholders.
• Maintain professionalism and discretion with confidential records.

Skills

Confidentiality

Organization & detail

Written & verbal communication

Prioritize & multitask

Professionalism & discretion

Independent judgment

Stakeholder relations

Municipal knowledge

Education

Two years of general office work

Two years of college or vocational education

Job description

The City of Springfield is seeking a highly organized City Manager’s Office Assistant to support the Executive Administrator in a fast-paced, confidential environment. You will coordinate day-to-day activities for the City Manager’s Office and senior leadership.

This role requires exceptional discretion, strong communication, and the ability to manage multiple priorities while maintaining professional relationships with staff, citizens, and stakeholders.