City Hall Front Desk & Admin Specialist

Gulfshoresal; Panama City, Northern (FL, KY); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Gulfshoresal in Panama City, FL, is seeking an administrative assistant to provide general administrative and customer service support for City Hall operations, with primary support to Human Resources and Risk Management. The role involves phone management, mail handling, data entry, filing, basic website updates, meeting coordination, and maintaining records with accuracy and confidentiality.

Qualifications include a high school diploma or GED, at least two years of admin experience, MS Office,

Qualifications

• High school diploma or GED.
• Two years of administrative support experience, including with Microsoft Office.
• Municipal government and/or human resources experience is desirable.
• Experience with HRIS systems such as UKG and NeoGov is desirable.
• Notary Public for Florida or ability to obtain within six months.
• Bi-lingual English/Spanish preferred.

Responsibilities

• Answer multi-line phone switchboard and provide information to the public.
• Receive mail and route to appropriate departments; draft routine responses.
• Support HR and Risk Management with records, forms, and data entry.
• Assist with website updates, posting positions, and events coordination.
• Prepare reports and assist with records requests and employment verifications.

Skills

Bilingual English/Spanish

Customer service

Communication

Record keeping

Education

High school diploma or GED

Tools

Microsoft Office

UKG

NeoGov

Multi-line phone system

Job description

Gulfshoresal in Panama City, FL, is seeking an administrative assistant to provide general administrative and customer service support for City Hall operations, with primary support to Human Resources and Risk Management. The role involves phone management, mail handling, data entry, filing, basic website updates, meeting coordination, and maintaining records with accuracy and confidentiality.

Qualifications include a high school diploma or GED, at least two years of admin experience, MS Office,