City Hall Front Desk & Administrative Specialist

City of Panama City Beach; Panama City Beach (FL); On-site; USD 32,000 - 45,000; Full time

Job summary

City of Panama City Beach is seeking an administrative assistant to provide general administrative and customer service support for City Hall operations, with primary support to Human Resources and Risk Management. Responsibilities include phone switchboard, mail handling, visitor check-in, data entry, and document preparation.

The role requires a high school diploma or GED and two years of administrative experience, with proficiency in Microsoft Office.

Qualifications

• High school diploma or GED required.
• Two years of administrative support experience, including Microsoft Office.
• Municipal government and/or HR experience desirable.
• Experience with HRIS/HR systems (UKG, Neogov) desirable.
• Experience using a multi-line phone system preferred.
• Notary Public for FL or ability to obtain within six months.
• Bi-lingual English/Spanish preferred.

Responsibilities

• Answer multi-line phone switchboard, screen calls and provide public information.
• Receive deliveries, route mail, and forward inquiries to appropriate staff.
• Greet visitors, check-in, and maintain visitor records.
• Data entry, document preparation, filing, and record keeping.
• Assist updating City website and intranet; post and advertise positions.
• Coordinate meetings and events; manage catering and setup.
• Order supplies and reconcile invoices; track codes for processing.
• Research and analyze data for special projects and reports.
• Assist with HR tasks including ID badges, verifications, and applications screening.
• Provide assistance with employment verifications and scheduling for interviews.

Skills

Microsoft Office

Multi-line phone system

Data entry

Customer service

Bilingual English/Spanish

Education

High school diploma or GED

Tools

UKG HRIS

Neogov

Job description

City of Panama City Beach is seeking an administrative assistant to provide general administrative and customer service support for City Hall operations, with primary support to Human Resources and Risk Management. Responsibilities include phone switchboard, mail handling, visitor check-in, data entry, and document preparation.

The role requires a high school diploma or GED and two years of administrative experience, with proficiency in Microsoft Office.