City Council Policy & Research Aide

WORCESTER REGIONAL CHAMBER OF COMMERCE; Worcester, Northern (MA, KY); Hybrid; USD 48,000 - 61,000; Full time

Benefits offered by this job

Excellent benefits package

Job summary

City of Worcester seeks an Aide to the City Council to provide direct administrative support to City Councilors as directed by the Chief of Council. You will assist with researching legislation and preparing briefing materials while handling diverse constituent inquiries.

You will coordinate public relations, communications, and events for the City Council, attend meetings, and liaise with multiple boards and committees to ensure seamless operations and timely reporting.

Qualifications

• Bachelor’s degree in business administration, public administration/policy, management, or related field.
• 2 years of customer service and/or clerical experience in a professional office setting.
• Excellent written and verbal communication skills.
• Advanced computer skills in all Microsoft Office Suite applications (Outlook, Word, Excel, PowerPoint, Teams).

Responsibilities

• Provide direct administrative support to City Councilors as directed by the Chief of Council.
• Assist Councilors in researching legislation and preparing briefing materials.
• Manage incoming constituent correspondence by phone, email, and mail.
• Coordinate public relations, communications, press releases, marketing, and events for the City Council.
• Prepare reports, correspondence, and documentation for council.
• Attend meetings and liaise with Boards & Commissions, Library, School Committee, and other committees.

Skills

Organization

Written/verbal communication

Customer service

Research ability

Time management

Interpersonal skills

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

City of Worcester seeks an Aide to the City Council to provide direct administrative support to City Councilors as directed by the Chief of Council. You will assist with researching legislation and preparing briefing materials while handling diverse constituent inquiries.

You will coordinate public relations, communications, and events for the City Council, attend meetings, and liaise with multiple boards and committees to ensure seamless operations and timely reporting.