Bilingual City Council Aide: Policy & Public Affairs

WORCESTER CITY OFC-WATER; Worcester (MA); On-site; USD 101,951,000 - 124,611,000; Full time

Job summary

The City of Worcester is seeking an Aide to the City Council to provide direct administrative support to City Councilors, assist with researching legislation and preparing briefing materials, and manage constituent correspondence. The role includes coordinating communications, events, and public relations for the City Council and liaising with multiple city bodies.

Weekend work is occasionally required. Bilingual applicants are encouraged to apply.

Qualifications

• Bachelor’s degree in business administration, public administration/policy, management or related field.
• Two years of customer service and/or clerical experience in a professional office setting.
• Advanced computer skills in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams).
• Worcester resident required.

Responsibilities

• Provide direct administrative support to City Councilors as directed by the Chief of Council.
• Assist Councilors in researching legislation and preparing briefing materials.
• Manage incoming constituent correspondence via phone, email and mail.
• Coordinate communications, public relations, press releases, marketing and events for the City Council.
• Attend meetings and liaise with the City Council for Boards & Commissions, Library, School Committee and other groups.
• Greet constituents and provide customer service, including follow-up with departments.
• Work outside typical hours, including some weekends, as needed.

Skills

Communication skills

Organizational skills

Multitasking

Customer service

Education

Bachelor’s degree in business administration/public administration/management

Tools

Microsoft Office

Job description

The City of Worcester is seeking an Aide to the City Council to provide direct administrative support to City Councilors, assist with researching legislation and preparing briefing materials, and manage constituent correspondence. The role includes coordinating communications, events, and public relations for the City Council and liaising with multiple city bodies.

Weekend work is occasionally required. Bilingual applicants are encouraged to apply.