Citations & Payments Resolution Specialist

U-Haul; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full Medical Coverage

Dental & Vision plans

401(k) Savings Plan

Tuition Reimbursement Program

Life Insurance

Job summary

U-Haul International in Midtown Phoenix is seeking a detail-oriented team member for the Equipment Citations department. The role focuses on following up tolls, parking and fine citations and coordinating with customers and locations to secure compensation.

The ideal candidate will have prior call center or phone-based experience, strong communication skills, and proficiency with Microsoft Office. You will work in a fast-paced environment, contributing to accurate tracking and resolution of

Qualifications

• Prior call center or phone-based experience is required.
• Strong communication skills are essential.
• Good attendance record is required.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Follow up on tolls, parking and fine citations.
• Locate and seek compensation from responsible parties.
• Work with customers, field locations, DMVs, and the U-Haul POS system to ensure favorable outcomes.

Skills

Call center experience

Excellent communication

Good attendance

Fast-paced environment

Tools

Microsoft Word

Microsoft Excel

Job description

U-Haul International in Midtown Phoenix is seeking a detail-oriented team member for the Equipment Citations department. The role focuses on following up tolls, parking and fine citations and coordinating with customers and locations to secure compensation.

The ideal candidate will have prior call center or phone-based experience, strong communication skills, and proficiency with Microsoft Office. You will work in a fast-paced environment, contributing to accurate tracking and resolution of