Cisco UC Deployment Technician - Onsite Fort Wayne
MatchPoint
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Job summary
Matchpoint Solutions in Fort Wayne, IN is seeking a Cisco voice deployment technician to support onsite Cisco phone deployments and related UC systems. You will configure and troubleshoot Cisco phones, work with end users, and assist with moves into new spaces while documenting all work in ServiceNow.
The role requires hands-on Cisco voice experience, Call Manager exposure, and strong customer service skills.
Qualifications
- Hands-on Cisco voice deployment experience.
- Experience with Cisco Unified Communications Manager (Call Manager).
- Excellent customer service and communication skills.
Responsibilities
- Configure and troubleshoot Cisco phones for onsite deployments.
- Perform Call Manager updates.
- Support paging, analog devices, cross-connects, and gateways.
Skills
Tools
Job description
Matchpoint Solutions in Fort Wayne, IN is seeking a Cisco voice deployment technician to support onsite Cisco phone deployments and related UC systems. You will configure and troubleshoot Cisco phones, work with end users, and assist with moves into new spaces while documenting all work in ServiceNow.
The role requires hands-on Cisco voice experience, Call Manager exposure, and strong customer service skills.
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