Cisco Lifecycle Practice Lead — Strategy, Renewals & Ops

Sycomp; United States; On-site; USD 120,000 - 150,000; Full time

Job summary

Sycomp is looking for a Cisco & Lifecycle Practice Leader responsible for managing Cisco operations and driving business growth. This role requires 5+ years of IT sales operations experience and deep knowledge of Cisco products.

You will oversee all operational execution, ensure high retention rates through effective renewals, and mentor teams in quoting workflows.

This is a key strategic position within a global IT services provider.

Qualifications

• 5+ years in IT sales operations or practice leadership roles.
• Proven ability to manage complex deal structures.
• Strong working knowledge of Cisco product portfolio.

Responsibilities

• Own the strategic vision and growth of Cisco operations.
• Manage Cisco renewals strategy for high retention rates.
• Act as Cisco SME, mentoring teams on operational processes.

Skills

Cisco operational expertise

End-to-end order management

Advanced Excel/data analysis

CRM systems (Salesforce preferred)

Strong problem-solving skills

Job description

Sycomp is looking for a Cisco & Lifecycle Practice Leader responsible for managing Cisco operations and driving business growth. This role requires 5+ years of IT sales operations experience and deep knowledge of Cisco products.

You will oversee all operational execution, ensure high retention rates through effective renewals, and mentor teams in quoting workflows.

This is a key strategic position within a global IT services provider.