CIS Solution Architect: Billing & Integrations Lead

Guidehouse; New York (NY); On-site; USD 162,000 - 270,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

Parental Leave and Adoption Assistance

401(k) Retirement Plan

Tuition Reimbursement

Employee Referral Program

Mobility Stipend

Job summary

Guidehouse is seeking a senior CIS solution architect to lead data model, rate design, and billing workstreams for utility CIS programs. You will drive end-to-end CIS implementations, architect integrations (OMS, IVR, portal), and guide a team of 4–10 consultants across design, build, test, and deployment.

The role requires deep meter-to-cash knowledge and experience in TOU, NEM, and budget billing rate structures, with travel up to 50%.

Qualifications

• Minimum 10 years CIS consulting or utility technology experience.
• Minimum 5 years in CIS solution architecture or functional delivery leadership.
• Experience SAP CIS is highly preferred.
• Two full-lifecycle CIS implementations at utilities as lead architect or functional lead.
• CIS integration architecture with 2+ of: MDM, AMI head-end, OMS, customer portal, IVR, ERP/GL.
• Hands-on configuration experience: SAP IS-U / S/4HANA Utilities OR Oracle CC&B / CCS.
• Deep knowledge of meter-to-cash: read acquisition → bill → payment → collections.
• Experience designing TOU, NEM, demand charges, budget billing.

Responsibilities

• Own the CIS Solution Blueprint: data model, SA structure, rate design, billing cycle, and collections/dunning.
• Define bill calculation architecture: determinants, proration, budget billing, estimation, and exception handling.
• Lead Fit-Gap workshops across Customer Ops, Revenue Mgmt, Metering, IT, and Regulatory Affairs.
• Govern configuration standards; review configuration workbooks and design documents.
• Translate tariff schedules into implementable rate configurations (TOU, NEM, budget billing).
• Author test scripts for billing cycle, SIT, and UAT; lead regression testing across rate portfolios.
• Architect CIS integrations: OMS, GIS, IVR, customer portal, payment processing, and ERP/GL posting.
• Define cutover data load sequence and reconciliation controls balancing to legacy totals.
• Lead a team of 4-10 CIS consultants and integration specialists across design/build/test/deploy.
• Own customer data migration strategy: master data, billing history, open AR balance cutover.
• Design role-based training and knowledge transfer materials for CSRs, billing analysts, metering staff.
• Support CIS business development and capture activities.

Skills

CIS consulting experience

Solution architecture leadership

CIS data migration leadership

Full-lifecycle CIS implementations

CIS integration architecture (MDM, AMI

OMS integration

Portal/IVR/ERP-GL integration

SAP IS-U / S/4HANA configuration

Oracle CC&B / CCS (C2M) configuration

Meter-to-cash process knowledge

Tariff/rate design knowledge

Education

Bachelor's degree

Tools

SAP IS-U / S/4HANA Utilities

Oracle CC&B / CCS (C2M)

Job description

Guidehouse is seeking a senior CIS solution architect to lead data model, rate design, and billing workstreams for utility CIS programs. You will drive end-to-end CIS implementations, architect integrations (OMS, IVR, portal), and guide a team of 4–10 consultants across design, build, test, and deployment.

The role requires deep meter-to-cash knowledge and experience in TOU, NEM, and budget billing rate structures, with travel up to 50%.