Circulation Assistant

US Lawns; Indianapolis (IN); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Day Circulation Assistant to join their team. This full-time position offers a unique opportunity to oversee library operations, providing essential support to patrons and ensuring a welcoming environment. With a focus on customer service and teamwork, you'll play a vital role in maintaining the library's daily functions. If you are passionate about education and community service, this role offers a fulfilling career path within a supportive and dynamic atmosphere.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Tuition Discount

Retirement Savings Plan - 403B

Paid Vacation and Sick Time Accruals

Paid Holiday time

Employee Discounts & Services

Free Parking

Qualifications

• 1-3 years of customer service experience required.
• Supervisory experience preferred.

Responsibilities

• Oversee library service desk and maintain operations during daytime hours.
• Answer patron questions and assist with library services.

Skills

Customer Service

Supervisory Skills

Library Reference Skills

Education

High School Diploma/GED

Associate’s Degree

Bachelor’s Degree

Job description

Job Description

The Krannert Memorial Library at the University of Indianapolis is accepting applications for a full-time
Day Circulation Assistant. This is a 12-month, non-exempt staff position working 37.5 hours per week with full benefits. This position will oversee the library service desk and is responsible for opening and maintaining the library operations during daytime hours, including covering the service desk, providing general support for Public Services, Reference, Technical Services, and Interlibrary Loan. This position will also maintain the University’s institutional repository.

WORK SCHEDULE:

Academic Year

• Tues-Fri - 7:30am-3:30pm
• Sat 10am-6pm

Summer

• Mon-Fri 8am-4pm

REQUIREMENTS/MINIMUM QUALIFICATIONS:

• 1-3 years of customer service experience required
• 1 year of reference, or library school coursework preferred
• Supervisory experience preferred
• High school diploma/GED
• Associate’s or bachelor’s degree preferred

ESSENTIAL FUNCTIONS:

• Exercises supervisory coverage of the library’s portion of the Service Desk(s) and its procedures during assigned working hours, projecting a helpful and friendly attitude toward all patrons.
• Answers directional patron questions and redirects research or technology questions to the appropriate
  responders.
• Answers to basic reference and research questions
• Oversees student workers who perform Circulation-related duties, such as reshelving books, shifting books, shelf-reading, etc.
• Input student and faculty created content into the University’s institutional repository (UIndy
  Scholarworks)
• Handles online renewals and document delivery requests.
• Assists with processing the Archives collection as needed
• Works with superiors and colleagues to create policies and procedures for the library’s Service Desk(s).
• Works with superiors and colleagues to ensure constant staffing of the Service Desk(s) during all library
  open hours.
• Maintains general oversight of all building activity and use during assigned working hours, working closely with colleagues to ensure building security and educational atmosphere are maintained.
• Follow the guidance and direction of supervisor(s)
• Perform employee responsibilities as detailed in Staff Handbook
• Other duties as required or assigned

Company Description

Thank you for your interest in the University of Indianapolis! The University is a private, liberal arts university located on 65 acres just minutes from downtown Indianapolis. With more than 700 faculty and staff, it is a place where you can become part of a close-knit campus community that emphasizes the importance of community partnerships in the future growth of the University.

UIndy’s mission is to prepare its graduates for effective, responsible, and articulate membership in the complex societies in which they live and serve and for excellence and leadership in their personal and professional lives. The motto of "Education for Service" provides the foundation for our work to better our communities, both near and far.

As University employees, we know the work we do is important to our students and our communities. To accomplish our mission, we welcome talented, civic-minded, and diverse individuals from all career levels to help maintain our high standards of excellence and quality. If you want to join our dynamic environment and experience hard work, creativity, and teamwork, we welcome your application!

The University of Indianapolis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, national origin, disability, citizenship status, military status, marital status, sexual orientation, gender identity, or gender expression. The University of Indianapolis does not discriminate on the basis of sex in its educational programs and activities, including employment and admission as required by Title IX.

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Life Insurance
• Tuition Discount
• Retirement Savings Plan - 403B
• Paid Vacation and Sick Time Accruals
• Paid Holiday time and additional University days off
• Employee Discounts & Services
• Free Parking
• Onsite Health & Wellness Center

For more information about the benefits of being a staff member at UIndy, visit our Benefits site.