CIP Field Services Specialist II: Training & Solutions

Ricoh USA, Inc.; State College (Centre County); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

401K

Paid vacation

Tuition assistance

Flexible Spending Account

Job summary

A leading technology firm seeks a Field Services Support Specialist II to deliver multi-specialist technology solutions. Responsibilities include troubleshooting, training, and managing customer relationships while meeting performance metrics. Candidates must have a high school diploma, valid driver's license, and strong troubleshooting and interpersonal skills. The role involves extensive travel, both by car and on foot, and may require lifting heavy objects. A range of benefits, including medical, retirement savings plan, and paid time off, is offered.

Qualifications

• Valid state driver's license with minimum auto insurance coverage.
• Experience involving computers and printing software applications is desired.
• Meet certification requirements as defined by the manager.

Responsibilities

• Perform multi-specialist skill services including troubleshooting and training.
• Manage workload and meet quality objectives.
• Maintain relationships with customers and Ricoh personnel.

Skills

Goal oriented

Excellent multi-tasking

Problem-solving

Organizational skills

Interpersonal communication

Education

High school diploma

Classes in computers, electronics

Tools

Microsoft Office

Job description

A leading technology firm seeks a Field Services Support Specialist II to deliver multi-specialist technology solutions. Responsibilities include troubleshooting, training, and managing customer relationships while meeting performance metrics. Candidates must have a high school diploma, valid driver's license, and strong troubleshooting and interpersonal skills. The role involves extensive travel, both by car and on foot, and may require lifting heavy objects. A range of benefits, including medical, retirement savings plan, and paid time off, is offered.