CIO Office Receptionist (Clerical) - IT

Socket.dev; Edmond (OK); On-site; USD 12,000 - 13,000; Part time

Job summary

University of Central Oklahoma is seeking a Front Desk Receptionist for the CIO Office in Edmond, OK. The student employee will provide high-level customer service, greet visitors, answer phones, and support office operations during regular business hours.

The role emphasizes professionalism, reliability, and confidentiality, with duties including scheduling, meeting setup, and basic Microsoft Office tasks. Up to 25 hours per week; remote work is not available.

Qualifications

• Customer service experience required (front desk, help desk, or similar).
• Excellent written and oral communication skills.
• Good phone etiquette and professional demeanor.
• Comfortable working in an office setting with standard equipment.
• Ability to work well with others and maintain confidentiality.

Responsibilities

• Greet and direct visitors and route to appropriate resources.
• Answer phones and relay messages.
• Operate basic office equipment.
• Light filing and basic database tasks.
• Assist with meeting/event setup and cleanup for CIO Office meetings.
• Manage supply inventory and mail distribution.
• Light cleaning and other duties as assigned.

Skills

Customer service

Communication

Phone etiquette

Office setting

Teamwork

Professionalism/Confidentiality

Tools

MS Office

Job description

Job Details

Job Location: Edmond, OK 73034

Position Type: Student

Salary Range: $8.50 - $9.00 Hourly

Job Category: OTRS Ineligible

Position Overview

The Office of Information Technology is seeking a motivated student employee to serve as the Front Desk Receptionist for the CIO Office. Successful candidate will have a positive, professional, and genuine customer service attitude. Will display excellence, integrity, reliability, and innovation as they solve problems, execute tasks and support the CIO Office suite. Responsible for performing job duties in accordance with the mission, vision, and values of the University of Central Oklahoma.

Hours per Week

Up to 25 hours per week during regular business hours. Remote work not available.

College/Department

The Office of Information Technology.

Department Specific Job Functions

Responsible for providing a high level of customer service to faculty, staff, and students and assisting staff with office operations. Typical duties may include but are not limited to typing, filing, answering telephones, customer service, scheduling appointments, meeting/event set-up, and Microsoft Office experience.

• Greeting and directing visitors and directing them to the appropriate resource.
• Answering phones and relaying messages.
• Operate basic office equipment.
• Light personnel filing and database research.
• Setting up and cleaning up before and after OIT meetings and events.
• Assist with supply inventory.
• Manage the distribution of incoming/outgoing mail.
• Light cleaning.
• Other duties as assigned.

Enrollment Requirements

Fall/Spring Semesters: All student employees must be enrolled at least half-time to be eligible to work any UCO student position. Half-time enrollment for fall/spring semesters is considered 5 hours for graduates and 6 hours for undergraduates. F1/J1 Visa students must be enrolled full-time to be eligible to work as a student employee. Full-time enrollment is 9 credit hours for graduates and 12 credit hours for undergraduates.

Summer Semester: To work in a regular student position during the summer semester, students must be enrolled in at least 3 summer credit hours or be enrolled in the upcoming fall semester in the minimum credit hours required for their classification and employment type. Students enrolled in fewer than 3 summer credit hours will be subject to FICA taxes during the summer term, which apply to both the student and the department. For Federal Work Study Program (FWSP) positions, students must be enrolled in at least 6 credit hours (undergraduate) or 5 credit hours (graduate).

Note: New incoming students are not eligible for student employment until the semester in which they begin classes. Enrollment Exception: If the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of hours needed to graduate and anticipated graduation date) and submit it to Human Resources. This pertains to both regular and Federal Work Study Program positions. Contact [e-mail] for more information.

Qualifications/Experience Required

• Customer service experience.
• Excellent communication and organization skills.
• Good phone etiquette.
• MS Office experience.
• Comfortable in an office setting.
• Must work well with others.
• Ability to maintain professionalism and confidentiality at all times.

Knowledge/Skills/Abilities

Excellent written and oral communication skills. Sensitivity of intercultural communication. Great attitude with a strong desire to provide excellent customer service. Ability to multitask and make effective use of available time. Able to lift/carry up to 25 lbs. Detail oriented. Dependable. Punctual.

Physical Demands

Reasonable accommodation, in accordance with ADA requirements, may be made upon request to enable individuals with disabilities to perform essential functions.