Regular Student Technical - IT

University of Central Oklahoma; Edmond (OK); On-site; USD 16,531 - 20,664; Part time

Job summary

Join the University of Central Oklahoma as a Regular Student Technical in the IT department and assist faculty with classroom support. This part-time position involves setting up technology resources and troubleshooting client issues across campus. Ideal candidates are enrolled students, with a preference for Computer Science majors, possessing excellent communication and interpersonal skills.

Qualifications

• Must be able to work across multiple areas across UCO campus.
• Computer Science major preferred.

Responsibilities

• Assist staff with setting up classroom equipment.
• Troubleshoot client incidents reported through Team Dynamix.
• Communicate with clients and OIT staff via Outlook email and Microsoft Teams.

Skills

Excellent communication skills

Sensitivity of intercultural communication

Good interpersonal skills

Detail oriented

Dependable

Punctual

Education

Computer Science Major

Job description

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Position Overview

This is a regular student technical position in which the student will assist staff or faculty with supporting the classrooms, labs, or departments. Duties may include setting up, picking up, and checking-in classroom items for classes. May be requested to set up audio/visual equipment, PowerPoint presentations, and/or computers for staff, faculty or students.

Hours per Week

25 hours per week, Monday – Friday, 8am – 5pm.

Position Overview

This is a regular student technical position in which the student will assist staff or faculty with supporting the classrooms, labs, or departments. Duties may include setting up, picking up, and checking-in classroom items for classes. May be requested to set up audio/visual equipment, PowerPoint presentations, and/or computers for staff, faculty or students.

Hours per Week

25 hours per week, Monday – Friday, 8am – 5pm.

College/Department

Office of Information Technology.

Department Specific Job Functions

Responsible for pickup/delivery, imaging/setup of end user technology resources. Trouble shoot client incidents reported and assigned through Team Dynamix. Communication with clients and OIT staff through Outlook email and Microsoft Teams app.

Enrollment Requirements

Fall/Spring Semesters: All student employees must be enrolled at least half-time to be eligible to work any UCO student position. Half-time enrollment for fall/spring semesters is considered 5 hours for graduates and 6 hours for undergraduates. International students must be enrolled full-time to be eligible to work as a student employee. Full-time enrollment is 9 credit hours for graduates and 12 credit hours for undergraduates.

Summer Semester: Student employees working regular student positions must be enrolled in at least 3 credit hours to be eligible to work during the summer. Students not enrolled in summer classes must be enrolled in fall classes in order to work during the summer, but they (and the department) will be required to pay FICA taxes. Student employees working FWSP positions must be enrolled in a minimum of 6 credit hours (if undergraduate) or 5 credit hours (if graduate) in order to work during the summer in a Federal Work Study Program position.

Enrollment Exception: If the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of hours needed to graduate and anticipated graduation date) and submit it to Human Resources. This pertains to both regular and Federal Work Study Program positions. Contact for more information.

Qualifications/Experience Required

Must be able to work across multiple areas across UCO campus as necessary.

Qualifications/Experience Preferred

Computer Science Major Preferred.

Knowledge/Skills/Abilities

• Excellent communication skills both oral and digital.
• Sensitivity of intercultural communication.
• Good interpersonal skills.
• Detail oriented.
• Dependable.
• Punctual.
  
  

Physical Demands

Reasonable accommodation, in accordance with ADA requirements, may be made upon request to enable individuals with disabilities to perform essential functions.

Special Instructions for Applicants

• Please rate your level of competence in the field of Information Technology.
• Provide a copy of your class schedule and availability.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Education and Training

• Industries

  Higher Education

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Student Service Desk Specialist (Technical) - IT

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