CHW Supervisor — Lead Community Health & Care Coordination

Bronx Community Health Network (BCHN); New York (NY); Sur place; USD 70 000 - 80 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision coverage

Retirement savings plan

Résumé du poste

Bronx Community Health Network (BCHN) seeks a CHW Supervisor to lead a team of Community Health Workers, coordinating day-to-day activities and coaching staff to deliver patient-centered, community-based services in the Bronx.

The role collaborates with clinical teams, care management, behavioral health, and community partners to improve engagement, care coordination, and access to social supports. BCHN emphasizes health equity and quality improvement across its programs.

Qualifications

• Bachelor’s degree in health education, Public Health, Community Health, Health Education and Promotion, Nursing, Social Work, or related field.
• Minimum of three years of experience in community health, care coordination, population health, case management, social services, patient navigation, or related field.
• Minimum of two years of supervisory or team leadership experience, preferably supervising CHWs or other community-based staff.
• Experience working with medically underserved, vulnerable, and diverse populations.

Responsabilités

• Supervise, coach, and evaluate Community Health Workers and related staff.
• Develop staffing schedules, assign caseloads and outreach responsibilities, and ensure appropriate coverage and workload distribution.
• Monitor CHW productivity, documentation, and program performance metrics; use data to identify opportunities for improvement.
• Oversee outreach and patient engagement activities designed to connect patients and community members to primary care, preventive services, and community resources.
• Ensure CHWs identify and address barriers to care and social needs, including housing, food insecurity, transportation, benefits, employment, education, and other health-related social needs.

Connaissances

Leadership

Communication

Care coordination

Population health

Data reporting

Formation

Bachelor’s degree in health education, Public Health, Community Health, Health Education and Promotion, Nursing, Social Work, or related field

Description du poste

Bronx Community Health Network (BCHN) seeks a CHW Supervisor to lead a team of Community Health Workers, coordinating day-to-day activities and coaching staff to deliver patient-centered, community-based services in the Bronx.

The role collaborates with clinical teams, care management, behavioral health, and community partners to improve engagement, care coordination, and access to social supports. BCHN emphasizes health equity and quality improvement across its programs.