CHW Supervisor — Lead, Coach & Community Outreach (Hybrid)

Community Care of North Carolina; Cary (NC); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Community Care of North Carolina in North Carolina seeks a CHW Supervisor to lead non-clinical Community Health Workers, guiding outreach, care coordination, and health education aligned with CCNC goals.

You will supervise, coach, and evaluate CHWs, collaborate with the Director of Health Equity and Community Engagement, and build partnerships with CCPN practices and community organizations to improve member health outcomes.

Qualifications

• Minimum 5 years of CHW or related health care field experience.
• Minimum 3 years in leadership, supervision, or team coordination.
• Bilingual skills preferred.
• Valid driver's license with auto liability insurance.

Responsibilities

• Provide direct supervision to CHW staff and conduct regular check-ins.
• Mentor, coach, and evaluate staff performance and development.
• Coordinate outreach activities and partnerships with community organizations.
• Monitor KPIs and ensure program goals and deadlines are met.
• Maintain compliance with HIPAA and organizational policies.

Skills

Supervisory experience

Community Health Worker knowledge

Leadership and coaching

Communication skills

Cultural humility

Data-driven decision making

Education

High school diploma or GED

NC CHW Certification preferred but not required

Job description

Community Care of North Carolina in North Carolina seeks a CHW Supervisor to lead non-clinical Community Health Workers, guiding outreach, care coordination, and health education aligned with CCNC goals.

You will supervise, coach, and evaluate CHWs, collaborate with the Director of Health Equity and Community Engagement, and build partnerships with CCPN practices and community organizations to improve member health outcomes.