CHW Supervisor: Lead Community Outreach

Community Care of North Carolina Inc; Cary (NC); Hybride; USD 60 000 - 80 000; Plein temps

Résumé du poste

Community Care of North Carolina Inc. is seeking a CHW Supervisor to oversee non-clinical CHWs, drive community engagement, and coordinate care coordination efforts across CCPN practices and partner organizations.

The role combines field outreach with leadership, program development, and performance evaluation to improve member outcomes and ensure adherence to CCNC goals and HIPAA requirements.

Qualifications

• Supervisory experience in health or human services.
• Experience with CHW programs and community outreach.
• Strong written and verbal communication skills.
• Ability to monitor KPIs and performance metrics.
• Knowledge of HIPAA and healthcare privacy.

Responsabilités

• Provide direct supervision and coaching to CHWs.
• Develop and implement workflows and programs.
• Coordinate outreach activities and community initiatives.
• Train CHWs on core competencies and documentation.
• Monitor quality, compliance, and client satisfaction.
• Prepare leadership reports and dashboards.
• Collaborate with health providers and community organizations.
• Ensure access to resources and care coordination for members.

Connaissances

Leadership

Staff supervision

Team coaching

Community engagement

Data-driven decisions

Communication skills

Project coordination

KA/ KPI tracking

HIPAA compliance

Motivational interviewing

Formation

High school diploma or GED

Outils

MS Office

EHR systems

Description du poste

Community Care of North Carolina Inc. is seeking a CHW Supervisor to oversee non-clinical CHWs, drive community engagement, and coordinate care coordination efforts across CCPN practices and partner organizations.

The role combines field outreach with leadership, program development, and performance evaluation to improve member outcomes and ensure adherence to CCNC goals and HIPAA requirements.