Community Health Worker Supervisor — Lead, Collaborate & Impact

Jordan Health; City of Rochester (NY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Full benefits package (medical, dental

403b retirement plan

Job summary

Jordan Health in Rochester, NY is seeking a Community Health Worker Supervisor to lead a team of CHWs, enhance patient engagement, and coordinate care across departments.

You will manage a small caseload, support CHW performance, and build partnerships with external agencies while ensuring timely timecards and compliant practices within a collaborative safety-net system. The role emphasizes cultural competency and community-centered care across diverse populations.

Qualifications

• Associates degree in human services or commensurate experience.
• Medical office/hospital or outreach experience a plus.
• Experience with diverse cultures and populations preferred.
• Demonstration of supervisory and or leadership experience preferred.

Responsibilities

• Improve performance and effectiveness of Community Health Workers with patients.
• Establishes and maintains successful collaborative relationship between Community Health Workers team and other departments.
• Establishes and maintains successful partnerships with external agencies.
• Perform all duties of a Community Health Worker with own small caseload.
• Completes bi-weekly timecards for all Community Health Workers.

Skills

Supervisory experience

Experience with diverse cultures

Medical office/hospital experience

Outreach/community health experience

Education

Associates degree in human services or commensurate experience

BLS through the American Heart Association

NYS Infection Control certification

Job description

Jordan Health in Rochester, NY is seeking a Community Health Worker Supervisor to lead a team of CHWs, enhance patient engagement, and coordinate care across departments.

You will manage a small caseload, support CHW performance, and build partnerships with external agencies while ensuring timely timecards and compliant practices within a collaborative safety-net system. The role emphasizes cultural competency and community-centered care across diverse populations.