Church IT Support Specialist

Calvaryftl; Fort Lauderdale (FL); On-site; USD 25,000 - 39,000; Full time

Job summary

Calvary Chapel Fort Lauderdale is seeking an IT helpdesk staff member to resolve tickets, set up staff computers, and troubleshoot Windows and macOS systems. You will repair hardware, manage printers, and train new staff while traveling to campuses as needed.

The role emphasizes church-focused service, confidentiality, inventory control, and reliable support for a diverse staff and volunteers. Evening/weekend flexibility may be required.

Qualifications

• Experience with Apple and Windows computers.
• Experience with Google G Suite.
• Strong communication and customer service skills.
• A passion for technology and serving people.
• Able to organize, prioritize, and multi-task.
• Able to simplify complex issues.

Responsibilities

• Respond to and resolve all assigned help tickets in a timely manner
• Setup new computers for staff members
• Troubleshoot Windows and macOS operating systems
• Perform hardware repair on computers when necessary
• Troubleshoot, repair, and replace printers
• Perform basic IT training for new staff members
• Troubleshoot basic network issues and run cables as necessary
• Create and replace ID badges
• Travel to campuses when necessary
• Research new technologies to better the department and Church/CCA departments
• Keep up with inventory and maintain all inventory policies
• Present the best customer service possible when serving staff members
• Communicate well consistently with help tickets

Skills

Apple/Windows

G Suite

Customer service

Tech passion

Serving people

Time management

Problem solving

Tools

G Suite

Job description

Calvary Chapel Fort Lauderdale is seeking an IT helpdesk staff member to resolve tickets, set up staff computers, and troubleshoot Windows and macOS systems. You will repair hardware, manage printers, and train new staff while traveling to campuses as needed.

The role emphasizes church-focused service, confidentiality, inventory control, and reliable support for a diverse staff and volunteers. Evening/weekend flexibility may be required.