Church Front Desk & Guest Services Coordinator

Austin Ridge Bible Church; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Austin Ridge Bible Church is seeking a friendly Receptionist to be the welcoming front door of our campus, reflecting our hospitality and service. You will provide administrative support to keep the church office running smoothly and ensure every guest experiences warmth and professionalism.

Key duties include greeting and guiding guests, managing calls and emails, preparing the lobby and work areas, coordinating volunteers, and assisting staff with ministries.

Qualifications

• Demonstrates a growing relationship with Jesus Christ and a desire to align daily work with God's heart.
• Servant's heart with compassion for people from all backgrounds.
• Excellent interpersonal, verbal, and written communication; handles sensitive situations with grace.
• Strong organizational skills and attention to detail; ability to manage multiple priorities with little supervision.
• Proactive in identifying needs, solving problems, and following through on responsibilities.
• Flexibility in a fast-paced, ministry-focused environment.
• Proficient in Microsoft Office and able to learn church management systems.
• Maintains professionalism, discretion, and confidentiality.
• Support Statement of Faith and church membership.

Responsibilities

• Welcome, assist, and direct guests, creating a warm and hospitable environment for all who enter the church.
• Answer and manage incoming phone calls, emails, and voicemails promptly and graciously.
• Coordinate with staff to connect callers and walk-in guests to appropriate resources.
• Open and prepare lobby, café, reception area, and workroom each day; keep spaces clean and guest-ready.
• Sign in visitors, volunteers, contractors, and other guests per procedures.
• Maintain workroom and supply areas; keep inventories orderly and available.
• Coordinate, recruit, train, schedule, and support front desk volunteers.
• Support HR projects and other administrative needs.
• Perform other duties to support the church's mission.

Job description

Austin Ridge Bible Church is seeking a friendly Receptionist to be the welcoming front door of our campus, reflecting our hospitality and service. You will provide administrative support to keep the church office running smoothly and ensure every guest experiences warmth and professionalism.

Key duties include greeting and guiding guests, managing calls and emails, preparing the lobby and work areas, coordinating volunteers, and assisting staff with ministries.