Church Café Hospitality Lead

Cotc; Franklin (TN); On-site; USD 42,000 - 55,000; Full time

Job summary

Church of the City in Franklin, TN seeks a Café Manager to lead daily café operations, fostering a welcoming guest experience while guiding staff and volunteers. The role oversees budgeting, vendor relationships, and equipment maintenance, with partnerships across ministries to reflect hospitality in every interaction.

Minimum High School diploma; a bachelor’s degree is preferred. The candidate should be a committed Christian and willing to become a Stakeholder within six months, with strong

Qualifications

• Must be a committed Christian aligned with Church of the City’s faith statement.
• High School diploma or equivalent; bachelor’s degree preferred.
• Experience in café/food service or ministry setting encouraged.
• Strong communication, organizational, and interpersonal skills.
• Willingness to become a Stakeholder within six months.

Responsibilities

• Lead the daily operation of the café ensuring a welcoming, clean, safe, and well-stocked environment.
• Develop and continually improve procedures for café operations, food prep, equipment care, and guest service.
• Recruit, onboard, train, schedule, coach, and support staff and volunteers with a culture of hospitality.
• Provide ongoing feedback and development to strengthen team effectiveness and guest experience.
• Manage purchasing, inventory, vendor relationships, staffing, and café budget for financial stewardship.
• Oversee equipment maintenance in partnership with Facilities and Operations.
• Collaborate with ministry leaders to support events and gatherings through café operations.

Skills

Communication

Emotional intelligence

Conflict resolution

Google Suite

Confidentiality

Organization

Attention to detail

Time management

Teamwork

Innovation

Self-motivation

Ownership

Adaptability

Interpersonal skills

Education

High School or equivalent

Bachelor’s degree preferred

Experience equivalent

Job description

Church of the City in Franklin, TN seeks a Café Manager to lead daily café operations, fostering a welcoming guest experience while guiding staff and volunteers. The role oversees budgeting, vendor relationships, and equipment maintenance, with partnerships across ministries to reflect hospitality in every interaction.

Minimum High School diploma; a bachelor’s degree is preferred. The candidate should be a committed Christian and willing to become a Stakeholder within six months, with strong