Chophouse Captain: Fine Dining Leader

Monarch Casino Resort Spa Black Hawk; Black Hawk (CO); On-site; USD 39,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

401k matching

Paid time off

Job summary

Monarch Casino Resort Spa Black Hawk is seeking a Chophouse Captain to lead fine dining service in our Chophouse. The role partners with culinary and beverage teams to deliver a polished, memorable dining experience and to guide the service team with attentiveness and professionalism.

Candidates should have prior fine dining leadership experience, a strong knowledge of etiquette, and excellent guest service and communication skills.

Qualifications

• Experience in fine dining service leadership or captain/lead server role.
• Knowledge of formal dining etiquette and service sequencing.
• Strong guest service, communication, teamwork, and organizational skills.

Responsibilities

• Coordinate daily dining room operations and uphold fine dining standards.
• Guide servers, bussers, and runners to ensure accurate service and presentation.
• Welcome guests and respond to requests, escalating issues when needed.
• Maintain knowledge of menu items, ingredients, and wine/beverage offerings.
• Communicate dietary restrictions to relevant team members.
• Coordinate with culinary teams to ensure proper timing and order accuracy.
• Assist with pre-shift briefings and service priorities.
• Support training and onboarding of team members.
• Inspect dining areas for cleanliness and proper setup.
• Follow food safety and company policies.

Skills

Fine dining service

Captain leadership

Guest service

Team coordination

Food safety awareness

POS systems

Tools

POS systems

Job description

Monarch Casino Resort Spa Black Hawk is seeking a Chophouse Captain to lead fine dining service in our Chophouse. The role partners with culinary and beverage teams to deliver a polished, memorable dining experience and to guide the service team with attentiveness and professionalism.

Candidates should have prior fine dining leadership experience, a strong knowledge of etiquette, and excellent guest service and communication skills.