Chocolate Retail Associate — Flexible Hours & Tips

Mars, Incorporated and its Affiliates; Salt Lake City (UT); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Tips

Flexible schedule

401(k)

PTO

Tuition reimbursement

Mental health benefits

Development programs

Store discounts

Career opportunities

Job summary

Hotel Chocolat in Salt Lake City is seeking a part-time or full-time Sales Associate to welcome customers and deliver exceptional service in-store. You will explore customer needs, share cocoa knowledge, and run tastings while maintaining presentation and stock according to guidelines.

You will act as a brand ambassador, learn the product range, and ensure health, safety, and cleanliness standards. Flexible schedules and opportunities for career progression are offered.

Qualifications

• Customer service experience not essential; positive attitude valued.
• Teamwork and flexibility to support colleagues in retail.
• Merchandising skills to present displays per guidelines.
• Strong product knowledge and willingness to learn about cocoa and allergens.

Responsibilities

• Deliver excellent customer experiences and guide needs in-store.
• Act as brand ambassador with cocoa knowledge.
• Learn product range, explain sourcing, allergens, sustainability.
• Receive deliveries, maintain stockroom, keep shelves tidy.
• Ensure health & safety, hygiene, and store security; open/close when needed.

Skills

Customer service

Teamwork

Merchandising

Communication

Product knowledge

Job description

Hotel Chocolat in Salt Lake City is seeking a part-time or full-time Sales Associate to welcome customers and deliver exceptional service in-store. You will explore customer needs, share cocoa knowledge, and run tastings while maintaining presentation and stock according to guidelines.

You will act as a brand ambassador, learn the product range, and ensure health, safety, and cleanliness standards. Flexible schedules and opportunities for career progression are offered.