Chiropractic -Acupuncture Assistant

TrueCare; San Marcos (CA); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Competitive pay

Generous paid time off

Low-cost health, dental, vision & life

Job summary

TrueCare is seeking a Chiropractic-Acupuncture Assistant to manage the department schedule, handle referrals and follow ups, and support front-desk operations. You will answer patient calls, voicemails, and MyChart messages while maintaining a welcoming environment and efficient patient flow.

The ideal candidate has 1+ year experience in a related role, strong communication and organizational skills, proficiency with MS Office, and the ability to travel between TrueCare locations if needed.

Qualifications

• High school diploma or equivalent.
• At least 1 year experience as a chiropractic/acupuncture assistant, medical or dental receptionist or administrative assistant.
• Excellent verbal and written communication skills.
• Strong interpersonal and organizational skills.
• Strong time management.
• Computer proficiency with MS Office suite (Outlook, Word, Excel, PowerPoint).
• Competency taking blood pressures.
• Available to work one Saturday a month.
• May travel between TrueCare locations with CA driver's license, proof of insurance and clean driving record.
• Bilingual English/Spanish required.

Responsibilities

• Manage department schedule by handling referrals for new patients and follow ups.
• Answer phones, voicemails, and MyChart messages.
• Create a friendly, welcoming front office and facilitate patient flow.
• Scrub schedules to minimize errors; set up and clean provider treatment rooms; order supplies.
• Participate in organizational initiatives such as promoting MyChart utilization and Welcome tablets.

Skills

Verbal & written communication

Interpersonal skills

Organizational skills

Time management

Blood pressure measurement

Bilingual English/Spanish

Driver's license

Saturday availability

MS Office proficiency

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

Job description

At TrueCare, we believe that everyone deserves access to excellent healthcare. For over 50 years we have been helping patients and families have timely, affordable, and expert healthcare. Health inside. Welcome in. Are you passionate about bringing healthcare directly to the community?

Your Role & Impact

The Chiropractic-Acupuncture Assistant is responsible for the schedule of the department by handling the referrals for new patients and follow ups, answering the phones for patient calls, answering voice mails, and My Chart messages. They are creating a friendly, welcoming, and well-organized front office for patients and facilitating their flow through one of the TrueCare health centers. They scrub the schedules to minimize errors, set up and clean the provider treatment rooms, and order supplies. The Chiropractic-acupuncture assistants participate in organizational initiatives such as encourage My Chart utilization and Welcome tablets.

What We’re Looking For

• High school diploma or equivalent.
• A minimum of 1 years of experience as a chiropractic or acupuncture assistant, medical or dental receptionist and/or administrative assistant.
• Excellent verbal and written communication skills.
• Strong interpersonal and organizational skills.
• Strong time management
• Computer proficiency, particularly with the Microsoft Office suite, including Outlook, Word, Excel, and PowerPoint.
• Competency taking blood pressures.
• Must be able to work one Saturday a month
• May be required to travel between TrueCare locations therefore a valid California Driver’s License, proof of valid insurance and clean driving record required.
• Bilingual English/Spanish required.

Why Join Us

We’re a mission-driven healthcare organization committed to making quality care accessible for everyone. Here, you’ll have the opportunity to:

• Provide care that truly impacts the community
• Grow your skills through continuing education
• Work with a collaborative, supportive team

Perks & Benefits

• Competitive pay
• Generous paid time off
• Low-cost health, dental, vision & life insurance

Join us in creating healthier communities!

The pay range for this role is $23 - $32.20 on an hourly basis.

Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer.

TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here.

Compensation details: 23-32.2 Hourly Wage