Children's Luxury Sales Ambassador - Career Growth

Ralph Lauren; Central Valley (NY); Presencial; USD 21.000 - 26.000; A tiempo parcial

Descripción de la vacante

Ralph Lauren Corporation in New York is seeking a Sales Ambassador to deliver exceptional customer experiences through expert product knowledge and personalized styling. You will engage clients, build relationships, and contribute to achieving store sales goals with a polished, brand‑true approach.

Responsibilities include understanding customer needs, guiding wardrobe selections, leveraging digital tools for clienteling, and collaborating with the team to maintain brand standards and a

Formación

• Sales experience in a complex, high-volume or high-profile specialty environment preferred
• Ability to communicate effectively with customers and store personnel
• Experience using digital tools for clienteling and engagement

Responsabilidades

• Deliver exceptional customer service by understanding customer needs, showcasing detailed product knowledge, and offering personalized and thoughtful styling recommendations
• Strategize personal business growth to boost individual productivity through comprehensive wardrobing, successful outreach and leveraging digital tools to enhance clienteling
• Drive sales achievement by supporting team in achievement of monthly, quarterly, and annual sales plans by collaborating with the team to uphold standards of excellence across all touchpoints of the brands policies and procedures
• Provide guidance and help coach Brand Ambassadors to deliver customer centric behaviors and relationship building skills to contribute to overall team success
• Develops genuine connections with customers while advising customers while aligning product recommendations that align with their preferences
• Understand sales goals and objectives and consistently meets or exceeds individual Key Performance Indicators (SPH, data capture, etc) and utilizes key tools and resources to effectively drive performance
• Understand how to adapt and showcase product differently based on if a customer is remote or in-person, showing flexibility based on customer needs
• Customer Relationship Management (CRM): Utilizing tools like Polo connect to capture meaningful customer data to support clienteling and additional business initiatives

Conocimientos

Sales experience

Customer service

Communication skills

Digital tools

Herramientas

Polo connect

Descripción del empleo

Ralph Lauren Corporation in New York is seeking a Sales Ambassador to deliver exceptional customer experiences through expert product knowledge and personalized styling. You will engage clients, build relationships, and contribute to achieving store sales goals with a polished, brand‑true approach.

Responsibilities include understanding customer needs, guiding wardrobe selections, leveraging digital tools for clienteling, and collaborating with the team to maintain brand standards and a