Children's Community Practice Trainer - Patient Access

Nationwide-Children; Columbus (OH); On-site; USD 55,000 - 70,000; Full time

Job summary

Nationwide-Children is seeking a full-time Training & Development Coordinator in Columbus, Ohio. You will design and implement training programs, schedule sessions, maintain records, and report on activity to improve employee performance.

You will collaborate with department managers to identify training needs, develop materials and manuals, and support onboarding. Minimum two years in health care training required; Bachelor's degree preferred.

Qualifications

• Bachelor’s degree preferred; healthcare training experience is a plus.
• Strong communication and customer service skills required.
• Ability to identify opportunities for process improvement and implement solutions.
• Two years’ healthcare training experience required.

Responsibilities

• Develops and implements training programs for staff.
• Coordinates and schedules training sessions and workshops.
• Monitors and evaluates training effectiveness and maintains records.
• Collaborates with department managers to identify training needs.
• Assists in design and development of training materials and manuals.

Skills

Communication

Customer service

Professional demeanor

Process improvement

Problem solving

Interpreting data

Education

Bachelor's degree, preferred

Job description

Overview:Fulltime, benefits eligible roleMon-FriJob Description Summary:Coordinates and manages training programs, schedules, and materials to ensure effective employee development and performance improvement.Job Description:Essential Functions:Develops and implements training programs for new and existing employees.Coordinates and schedules training sessions and workshops.Monitors and evaluates the effectiveness of training programs.Maintains training records and prepares reports on training activities.Collaborates with department managers to identify training needs and requirements.Assists in the design and development of training materials and manuals.Education Requirement:Bachelor’s degree, preferred.Licensure Requirement:(not specified)Certifications:(not specified)Skills:Excellent communication and customer service skillsStrong professional demeanor with the inherent ability to rapidly establish credibility and rapport with others.Demonstrated ability to identify opportunities for process improvement, identify solutions, plan for and implement those same solutions.Experience:Two years’ experience in health care setting, required.Physical Requirements:OCCASIONALLY: Bend/twist, Lifting / Carrying: 0-10 lbs, Loud Noises, Machinery, Squat/kneel, Standing, WalkingFREQUENTLY: Color visionCONTINUOUSLY: Audible speech, Computer skills, Decision Making, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Reaching above shoulder, Repetitive hand/arm use, Seeing – Far/near, SittingAdditional Physical Requirements performed but not listed above:(not specified)"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"