QA Training Coordinator-Central Scheduling

nationwidechildrens; United States; On-site; USD 52,000 - 68,000; Full time

Job summary

Nationwide Children's is seeking a Training Coordinator to coordinate and manage training programs, schedules, and materials to support employee development and performance improvement.

Responsibilities include developing training sessions for new and existing staff, maintaining records, evaluating effectiveness, and collaborating with department managers to identify training needs. A Bachelor's degree and two years healthcare experience are preferred.

Qualifications

• Bachelor's degree preferred.
• Two years' experience in a health care setting required.
• Strong communication and customer service skills.
• Ability to identify process improvements and implement solutions.

Responsibilities

• Develops and implements training programs for staff.
• Coordinates and schedules training sessions and workshops.
• Monitors and evaluates training effectiveness.
• Maintains training records and prepares training reports.
• Collaborates with department managers to identify training needs.
• Assists in designing and developing training materials and manuals.

Skills

Excellent communication

Customer service

Process improvement

Rapport building

Education

Bachelor's degree

Job description

Overview:

Job Description Summary: Coordinates and manages training programs, schedules, and materials to ensure effective employee development and performance improvement.

Job Description:

Essential Functions:

• Develops and implements training programs for new and existing employees.
• Coordinates and schedules training sessions and workshops.
• Monitors and evaluates the effectiveness of training programs.
• Maintains training records and prepares reports on training activities.
• Collaborates with department managers to identify training needs and requirements.
• Assists in the design and development of training materials and manuals.

Education Requirement:

Bachelor's degree, preferred.

Licensure Requirement:

(not specified)

Certifications:

(not specified)

Skills:

Excellent communication and customer service skills
Strong professional demeanor with the inherent ability to rapidly establish credibility and rapport with others.
Demonstrated ability to identify opportunities for process improvement, identify solutions, plan for and implement those same solutions.

Experience:

Two years' experience in health care setting, required.

Physical Requirements:

OCCASIONALLY: Bend/twist, Lifting / Carrying: 0-10 lbs, Loud Noises, Machinery, Squat/kneel, Standing, Walking
FREQUENTLY: Color vision
CONTINUOUSLY: Audible speech, Computer skills, Decision Making, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Reaching above shoulder, Repetitive hand/arm use, Seeing - Far/near, Sitting

Additional Physical Requirements performed but not listed above:

(not specified)

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet