Child Welfare Background Checks Specialist

Staffing Solutions Organization LLC (SSO); Augusta (ME); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

401(k) with discretionary employer fit

Paid time off and holidays

Flexible spending accounts

Additional employee perks

Job summary

Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group, is hiring a Child Welfare Background Check Coordinator to support the Maine OCFS Background Check Unit. This role coordinates interstate fingerprint-based background checks and related documentation, working with applicants, state agencies, fingerprinting vendors, and internal teams to ensure timely, compliant screenings.

The position emphasizes strong organization, data accuracy, and clear communication in a

Qualifications

• High school diploma or equivalent required; further education in administrative support, criminal justice, public administration, human services, or related field is a plus.
• Strong organizational skills and exceptional attention to detail.
• Ability to manage multiple assignments and meet deadlines in a high-volume environment.
• Experience handling confidential or sensitive information.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Ability to learn new databases, tracking systems, and electronic records platforms.
• Ability to work independently while collaborating with internal teams and external partners.

Responsibilities

• Coordinate interstate screening activities for individuals undergoing comprehensive fingerprint-based background checks.
• Review residency info and determine when interstate checks are required.
• Request and track out-of-state criminal history name-based checks as applicable.
• Coordinate child abuse and neglect registry screenings with jurisdictions nationwide.
• Monitor outstanding requests and follow up to ensure completion.
• Document screening activities and maintain accurate records.
• Review returned screening results for completeness and route to appropriate personnel.
• Identify delays, discrepancies, missing records, or unresolved requirements and act accordingly.
• Maintain tracking systems and ensure compliance with procedures.

Skills

Attention to detail

Compliance monitoring

Records management

Administrative coordination

Customer service

Time management

Data entry & documentation

Problem solving

Communication skills

Confidentiality & discretion

Multitasking

Written and verbal communication

Education

High school diploma or equivalent

Administrative support or related coursework

Tools

Microsoft Office Suite (Word, Excel, Outlook, Teams)

Job description

Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group, is hiring a Child Welfare Background Check Coordinator to support the Maine OCFS Background Check Unit. This role coordinates interstate fingerprint-based background checks and related documentation, working with applicants, state agencies, fingerprinting vendors, and internal teams to ensure timely, compliant screenings.

The position emphasizes strong organization, data accuracy, and clear communication in a