Public Service Support Specialist - Child Welfare

Department of Health and Human Services; Augusta (ME); Presencial; USD 25.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

13 paid holidays

3+ weeks of vacation leave annually

Health Insurance Coverage

Dental Insurance

Descripción de la vacante

Department of Health and Human Services (DHHS) in Augusta, ME seeks a Customer Representative Associate II for Human Services. Duties include completing background checks, maintaining records, and assisting the public with social services applications and processes.

The role requires strong interpersonal and organizational skills, plus proficiency with standard office software, and may involve travel and overtime.

Formación

• Strong interpersonal, organizational, and computer skills.
• Ability to work with the public and team members in a professional manner.
• Prefer experience with children and families in social services or related field.

Responsabilidades

• Complete background checks for Child Protective Services.
• Maintain records, mailings, and databases.
• Perform routine secretarial duties (schedules, appointments, travel, supplies, document review).
• Examine documents, determine facts, detect errors, and take appropriate action.
• Create and update computerized databases.
• Coordinate with state agencies, the public, and municipalities.
• Process mail and prepare monthly task logs.

Conocimientos

Interpersonal skills

Organizational skills

Computer skills

Herramientas

MS Word

Excel

Outlook

Descripción del empleo

Department of Health and Human Services (DHHS) in Augusta, ME seeks a Customer Representative Associate II for Human Services. Duties include completing background checks, maintaining records, and assisting the public with social services applications and processes.

The role requires strong interpersonal and organizational skills, plus proficiency with standard office software, and may involve travel and overtime.