Child Support Specialist 1

State-of-West-Virgini; West Virginia; On-site; USD 32,000 - 42,000; Full time

Job summary

State-of-West-Virgini is seeking an entry-level Caseworker for Kanawha County to support the Bureau for Child Support Enforcement. The role involves processing child support cases, locating non-custodial parents, calculating formulas, and preparing case files for attorneys.

You will receive classroom and on‑the‑job training, progressively managing a caseload under supervision and handling routine inquiries with confidentiality.

Qualifications

• Bachelor’s degree from an accredited college or university.
• Substitution: paralegal or legal secretarial training may substitute for two years of the required training.
• Full-time or equivalent part-time paid experience in a legal setting required.

Responsibilities

• Perform beginning level case work in processing child support cases under supervision.
• Locate parents, assets and sources of income; calculate child support formula.
• Research statutes, court opinions, rules and regulations from legal sources.
• Prepare case files for BCSE Attorney.
• Respond to customer service inquiries and resolve less complex issues.
• Compose routine correspondence and maintain confidentiality.

Skills

Legal research

Customer service

Communication

Confidentiality

Education

Bachelor’s degree

Paralegal or legal secretarial training substitute

Legal setting experience

Job description

Under close supervision, performs entry-level Child Support Enforcement work. Through formal classroom training and on-the-job training, job assignments are designed to develop familiarity with child support laws, regulations and policies and the programs and services of the Bureau for Child Support Enforcement (BCSE). This position is entry-level with a training period where employees perform beginning level child support case work in processing cases through location, case development, initial notice to non-custodial parents regarding obligation and child support enforcement involvement. Under close supervision, acquires knowledge and abilities leading to the independent management of a caseload in child support enforcement services. This position requires monthly evaluation and progress monitoring by supervisory staff. Must acquire the knowledge and abilities to manage a caseload in the area of child support enforcement, become familiar with agency policy and state and federal laws, locate parents, assets and sources of income, calculate the child support formula. Research legal sources such as statutes, court opinions, rules and regulations, and complies case information by reviewing public documents, interviewing customers or gathering information from other agencies. Prepares case files for the BCSE Attorney. Performs beginning level work in responding to customer service inquiries to include resolution of less complex case issues. Compose routine correspondence and maintain confidentiality information. This posting is for a Caseworker. This Position is located in Kanawha County.

Training

• Bachelor’s degree from an accredited college or university.
• Substitution: Successful completion of a paralegal or legal secretarial training program may substitute for two (2) years of the required training.
• Full-time or equivalent part-time paid experience: in a legal setting which required performing legal research, reading and interpreting laws, preparing legal documents and assisting in the preparation and assessment of case files under the supervision of an attorney
• in debt collections, credit investigations, criminal investigations, law enforcement, accounting, or auditing
• as an Economic Service Worker or Family Support Specialist
• any combination thereof may substitute for the required training at a rate of one (1) year of experience for every thirty (30) semester hours of training.
• Special Requirement: May be required to have a valid driver’s license and availability of a vehicle for continuous use.