Child Support Specialist

Youngwilliam; Jackson (MS); On-site; USD 38,000 - 52,000; Full time

Job summary

Youth-focused organization Youngwilliam in Mississippi seeks a Child Support Specialist to provide full services to customers through all stages of the child support process at the Jackson Medical Mall site in Jackson, MS. The role involves interviewing customers to determine service needs and ensure timely handling of cases.

The Specialist will initiate locate procedures, obtain and process information for establishing orders, and prepare documents for review by staff attorney or supervisor

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of related work experience preferred.
• Experience in human services as a case manager or child support preferred.
• Familiarity with an office environment including the use of automated systems is desired.

Responsibilities

• Initiates locate procedures to determine customers' address, employment, and assets.
• Obtains and processes information necessary for establishing the order.
• Conducts interviews with customers receiving and paying the support.
• Accesses state systems and appropriate internet resources to obtain relevant case information.
• Prepares cases and the necessary legal and/or administrative documents for review by staff attorney and/or administrator/supervisor.
• Identifies administrative and legal remedies needed for enforcement of support orders.
• Maintains confidentiality and security of case information.
• Regular and timely attendance.
• Other duties as assigned

Skills

Interview customers

Locate procedures

Case management

Confidentiality

Education

High School Diploma or GED

Tools

Automated systems

Office software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Child Support Specialist

MS - Region Admin Operations Regular Full-Time Full Service MS - Jackson Medical Mall, Jackson, MS, US

3 days ago Requisition ID: 5522

Summary of Position

The Child Support Specialist provides full services to customers in all stages of the child support process. The Specialist interviews customers to determine service needs and to identify the next step needed in the case management process. The individual works to ensure all State, Federal, and contractual time frames are met concerning establishing and/or enforcing child support orders.

• Initiates locate procedures such as location of customers address, employment, and assets.
• Obtains and processes information necessary for establishing the order.
• Conducts interviews with customers receiving and paying the support.
• Accesses system data, including state specific system(s) and appropriate internet resources to obtain relevant case information.
• Prepares cases and the necessary legal and/or administrative documents for review and approval by staff attorney and/or administrator/supervisor.
• Identifies administrative and legal remedies needed for enforcement of support orders.
• Maintains confidentiality and security of case information.
• Regular and timely attendance
• Other duties as assigned

Required Education

High School Diploma or GED

Required Experience

• Minimum of 1-year related work experience is preferred.
• Experience in human services as a case manager or child support is preferred.
• Familiarity with an office environment including the use of automated systems is desired.