Child Support Specialist - Yazoo City

YOUNGWILLIAMS INC; Yazoo City (MS); Presencial; USD 35 000 - 52 000; Tempo integral

Resumo da oferta

YOUNGWILLIAMS INC in Yazoo City, MS seeks a Child Support Specialist to provide full services through the child support process. The role includes interviewing customers to determine needs and guiding cases through management steps.

Responsibilities include locating customers, obtaining information to establish orders, preparing documents for review, and enforcing orders while maintaining confidentiality. The position emphasizes accuracy, timely work, and adherence to state and federal

Qualificações

• High School Diploma or GED required.
• Minimum 1 year related experience preferred.
• Experience in human services or case management is preferred.
• Familiarity with an office environment and automated systems.
• Strong organizational and confidentiality practices.

Responsabilidades

• Initiates locate procedures to determine address, employment, and assets.
• Obtains information necessary for establishing orders.
• Conducts interviews with customers receiving and paying support.
• Accesses state and resource systems to obtain case information.
• Prepares cases and documents for review by staff.
• Identifies remedies needed for enforcement of orders.
• Maintains confidentiality and security of case information.
• Regular and timely attendance.
• Other duties as assigned.

Conhecimentos

Customer service

Interviewing

Case management

Time management

Confidentiality

Formação académica

High School Diploma or GED

Ferramentas

Office software

Case management systems

Descrição da oferta de emprego

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Child Support Specialist - Yazoo City

MS - OU 2 Operations Regular Full-Time Full Service MS - Yazoo City, Yazoo City, MS, US

Summary of Position

The Child Support Specialist provides full services to customers in all stages of the child support process. The Specialist interviews customers to determine service needs and to identify the next step needed in the case management process. The individual works to ensure all State, Federal, and contractual time frames are met concerning establishing and/or enforcing child support orders.

• Initiates locate procedures such as location of customers address, employment, and assets.
• Obtains and processes information necessary for establishing the order.
• Conducts interviews with customers receiving and paying the support.
• Accesses system data, including state specific system(s) and appropriate internet resources to obtain relevant case information.
• Prepares cases and the necessary legal and/or administrative documents for review and approval by staff attorney and/or administrator/supervisor.
• Identifies administrative and legal remedies needed for enforcement of support orders.
• Maintains confidentiality and security of case information.
• Regular and timely attendance
• Other duties as assigned

Required Education

High School Diploma or GED

Required Experience

• Minimum of 1-year related work experience is preferred.
• Experience in human services as a case manager or child support is preferred.
• Familiarity with an office environment including the use of automated systems is desired.