Child Support Payment Processor

State of Indiana; Indianapolis (IN); In loco; USD 39.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical plans

Vision and dental plans

Wellness program

Health savings account

Pension plans

Education reimbursement

LinkedIn Learning access

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The State of Indiana – Department of Child Services in Indianapolis is seeking a Payment Processor to enter and verify child support payment data into the Fairfax system, ensuring timely processing into the statewide system. This onsite role requires strong analytical skills, attention to detail, and the ability to juggle multiple tasks in a fast-paced environment.

Key duties include researching payments lacking identifiers, applying correct distribution rules, returning non-child-support

Competenze

• Public accounting knowledge is beneficial.
• Ability to interpret and apply state government policies.

Mansioni

• Research payment instruments lacking identifiers for processing.
• Determine when proration is required and apply distribution rules.
• Identify payments not related to child support and initiate returns.
• Enter payment information accurately into the Fairfax system.
• Investigate and resolve payment inquiries from county partners.

Conoscenze

Analytical skills

Attention to detail

Multitasking

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Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Department of Child Services:

Join a group of passionate, dedicated public servants to support one of Indiana’s most critical missions!

The Department of Child Services helps children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. We pursue permanency for children and families through reunification, guardianship, and adoption. Our services also encompass foster care, child support, and transitional support for those adjusting to adulthood. Our culture is built upon ourMVPfoundation:

Mission: Champion Indiana’s future by protecting children and strengthening families with compassion and determination.

Vision: Every child in Indiana thrives in a safe, loving, forever home.

Role Overview:

The Payment Processor reviews, researches, and accurately enters child support payment information into the Fairfax system to ensure timely and correct processing into the statewide child support system. You will need strong analytical skills, attention to detail, and the ability to manage multiple tasks in a fast‑paced environment. The role ensures payments are properly identified, allocated, or returned when they do not meet child support criteria.

Key outcomes for this role are:

• Research payment instruments that lack enough identifying information to process automatically in the Fairfax system.
• Determine when proration is required for specific payments and apply the correct distribution rules.
• Identify payments that are not child support related and initiate the return process to the appropriate source.
• Enter payment information accurately into the Fairfax system to support smooth processing into the statewide child support system.
• Investigate and resolve payment inquiries received from county partners, providing accurate and timely responses.

This is an onsite role at the Indiana Government Center in Indianapolis, Indiana.

The salary for this position traditionally starts at$39,000.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

A Day in the Life:

Responsibilities include:

• Reconcile accounts and subsidiary ledgers with general ledger.
• Post transactions to cost summary journals.
• Prepare a variety of accounting and financial reports from the accounts maintained.
• Prepare, correct, and adjust entries prior to closing accounts.
• Analyze procurement activity and disbursal of funds and assist in the preparation of program area budget requests.
• Review accounts to ensure availability of funds before encumbrances and advises supervisor if account balance is not in agreement with State Auditor’s Office.
• Ensure all contractual obligations are fulfilled prior to payment to vendors for services or purchases.
• Secure specifications and requisitions for purchases of equipment, furniture, and supplies.
• Monitor verification and editing of ledger input to computerized accounting system for the specific program area.
• Recommend changes in accounting policies and methods and assist in developing accounting procedures.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

What You'll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Broad knowledge of theories, principles, and practices of public accounting.
• Broad knowledge of federal and state laws, policies and procedures pertaining to government accounting and bookkeeping.
• Broad knowledge of agency function and organization.
• Broad knowledge of automated accounting systems.
• Ability to solve standard accounting problems.
• Ability to evaluate and recommend modifications to existing accounting policy and procedures.
• Ability to prepare and interpret financial statements and reports.
• Ability to assist in budget preparation.
• Ability to accurately perform arithmetic calculations.
• Ability to perform essential functions with or without reasonable accommodation.

A degree is not required.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefits package for full-time employees that includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b)account (similar to401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 in election years
• Education Reimbursement Program
• Group life insurance
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parkingfor most positions
• Free LinkedIn Learningaccess

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [e-mail] .