Child Support Enforcement Technician

jacksongov; Kansas City (MO); On-site; USD 42,000 - 46,000; Full time

Job summary

Jackson County Government in Kansas City, MO, seeks a Family Support Specialist to perform specialized investigative and child support work, including establishing orders and pursuing enforcement to collect payments on existing orders. The role requires interviewing custodial and non-custodial parents, employers, and agency staff, and gathering evidence to facilitate negotiations or setting of obligations.

A high school diploma and 2+ years of related experience are required, with a Missouri

Qualifications

• High School Diploma or equivalent required.
• Two years of related experience in child support enforcement or related fields.
• Associate may be required to attend two weeks of training outside the Kansas City area.
• Must pass skills assessment during interview.
• Must meet Missouri Notary qualifications.
• Must have/maintain a valid Missouri driver's license.
• Must pass post-offer drug screen and background check.

Responsibilities

• Perform specialized investigative and child support work.
• Establish orders and initiate enforcement actions to collect payments.
• Handle the specific caseload from initiation to emancipation.
• Interview custodial and non-custodial parents, employers, and agency staff.
• Gather supporting evidence to facilitate negotiation or setting of a support obligation.

Skills

Notary Public

Interviewing

Investigation

Education

High School Diploma or equivalent

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Department: Family Support

Grade: 140

Salary: $20.60/hour

Job Duties

• Responsible for performing specialized investigative and child support work.
• Responsible for the establishment of orders, initiation and follow-through of enforcement activities leading to the collection of payments on existing orders.
• Responsible for the specific caseload from the initiation of required activities, until children reach the legal age of emancipation.
• Interviews the custodial parent, non-custodial parent, employers, other agency staff and the public at large.
• Gathers supporting evidence, to be analyzed and verified, which will facilitate the negotiation or setting of a support obligation.

Minimum Qualifications

• Must have a High School Diploma or its equivalent
• Two years of work related experience, which includes child support enforcement, insurance claims, credit or other financial resource investigation, experience in activities related to the practice of law or its enforcement, and/or the administration of justice
• Associate may be required to attend and successfully complete two weeks of training outside of the Kansas City area.
• Must pass skills assessment test, administered by the department during applicant interview.
• Must meet qualifications to serve as Notary Public in the State of Missouri.
• Must possess/maintain valid Missouri Driver's License.
• Must submit to pass post offer drug screen/background check. BARGAINING UNIT POSITION.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!