Child Support Enforcement Technician

Jackson County Missouri; United States; On-site; USD 42,000 - 45,000; Full time

Benefits offered by this job

Health care

Dental

Life insurance

Vacation time

Sick leave

Pension plan

Many more!

Job summary

Jackson County Missouri is seeking a dedicated Family Support Associate to perform specialized investigative and child support work. You will handle orders, initiate enforcement actions, and oversee caseloads from initiation to emancipation, interviewing custodial and non-custodial parents, employers, and other agency staff as needed.

This bargaining-unit role offers comprehensive benefits including health care, dental, life insurance, vacation, sick leave, and a pension plan.

Qualifications

• High School Diploma or equivalent.
• Two years of work-related experience in child support enforcement, insurance claims, credit, or related investigative fields.
• Notary Public qualification in Missouri.
• Valid Missouri Driver’s License.
• Pass post-offer drug screen and background check.

Responsibilities

• Perform specialized investigative and child support work.
• Establish orders and initiate enforcement to collect payments.
• Manage caseload from initiation to emancipation.
• Interview custodial/non-custodial parents, employers, and agency staff.
• Gather evidence to support setting or negotiating support obligations.

Skills

Notary Public eligibility

Education

High School Diploma or equivalent

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Department: Family Support Grade: 140 Salary: $20.60/hour

Job Duties:

• Responsible for performing specialized investigative and child support work.
• Responsible for the establishment of orders, initiation and follow-through of enforcement activities leading to the collection of payments on existing orders.
• Responsible for the specific caseload from the initiation of required activities, until children reach the legal age of emancipation.
• Interviews the custodial parent, non-custodial parent, employers, other agency staff and the public at large.
• Gathers supporting evidence, to be analyzed and verified, which will facilitate the negotiation or setting of a support obligation.

Minimum Qualifications:

• Must have a High School Diploma or its equivalent.
• Two years of work related experience, which includes child support enforcement, insurance claims, credit or other financial resource investigation, experience in activities related to the practice of law or its enforcement, and/or the administration of justice.
• Associate may be required to attend and successfully complete two weeks of training outside of the Kansas City area.
• Must pass skills assessment test, administered by the department during applicant interview.
• Must meet qualifications to serve as Notary Public in the State of Missouri.
• Must possess/maintain valid Missouri Driver’s License.
• Must submit to pass post offer drug screen/background check.

BARGAINING UNIT POSITION

The associates of Jackson County fill a vast array of positions, but they are all part of one team, sharing a common goal - serving the citizens of Jackson County.

Jackson County is a wonderful place to work! We offer excellent benefits, including health care, dental, life insurance, vacation time, sick leave and a pension plan, plus many more!

Benefits:

• Health care
• Dental
• Life insurance
• Vacation time
• Sick leave
• Pension plan
• Many more!