Child Support & Employment Services Liaison

Equus; Milwaukee (WI); On-site; USD 34,000 - 35,000; Full time

Job summary

Equus Workforce Solutions is seeking a Child Support Liaison in Milwaukee to serve as the primary link between the W-2 Agency and Child Support Agencies, focusing on identifying non-custodial parents with limited earnings and connecting them to employment services.

You will coordinate referrals to workforce development programs (W-2, TJ, TEMP, FSET, DVR, WIOA, and Veterans Employment Programs), track outcomes, maintain records, and educate participants on resources while upholding

Qualifications

• Associate’s degree in human services, Social Work, or related field.
• Minimum of 2 years of experience in workforce development, child support services, or case management.
• Strong communication and coordination skills.
• Familiarity with employment programs and public assistance services.
• Proficiency in Microsoft Office and case management systems.

Responsibilities

• Act as the main liaison between W-2 and Child Support Agencies (CSAs), ensuring effective communication and coordination.
• Identify NCPs with limited or inconsistent earnings who may benefit from employment services.
• Facilitate referrals to workforce development programs including W-2, Transitional Jobs (TJ), Trial Employment Match Program (TEMP), FoodShare Employment and Training (FSET), Division of Vocational Rehabilitation (DVR), Workforce Innovation and Opportunity Act (WIOA), and Veterans Employment Programs.
• Track referral outcomes and follow up to ensure engagement and progress.
• Collaborate with case managers and program staff to align services with participant needs and child support obligations.
• Maintain accurate records of referrals, services provided, and participant outcomes.
• Educate NCPs on available employment resources and the impact of employment on child support compliance.
• Uphold confidentiality and ensure compliance with all applicable laws and program regulations.

Skills

Strong communication and coordination

Familiarity with employment programs

Experience in workforce development /

Microsoft Office

Case management systems

Education

Associate’s degree in human services, Social Work, or related field

Bachelor’s degree in related field

Tools

Microsoft Office

Case management systems

Job description

Equus Workforce Solutions is seeking a Child Support Liaison in Milwaukee to serve as the primary link between the W-2 Agency and Child Support Agencies, focusing on identifying non-custodial parents with limited earnings and connecting them to employment services.

You will coordinate referrals to workforce development programs (W-2, TJ, TEMP, FSET, DVR, WIOA, and Veterans Employment Programs), track outcomes, maintain records, and educate participants on resources while upholding