Child Support Caseworker Trainee: Launch Your Career

State of West Virginia; Pineville (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

State of West Virginia seeks an entry-level Caseworker in McDowell County to support the Bureau of Child Support Enforcement. You will learn through formal classroom training and on-the-job instruction to manage a caseload and assist with case development from notices to enforcement.

Under supervision you will become familiar with agency policies and state and federal laws, perform routine customer service, and comply with confidentiality requirements. A vehicle may be required for employment.

Qualifications

• HS diploma or equivalent required.
• Four years of clerical/paraprofessional experience required.
• Substitution: 1 year education equals 30 credit hours.

Responsibilities

• Perform beginning-level Child Support case work under supervision.
• Process cases, locate parents, assets, and income for the Child Support formula.
• Respond to customer service inquiries and maintain confidentiality of information.

Skills

Clerical experience

Customer service

Education

High school diploma or equivalent

Job description

State of West Virginia seeks an entry-level Caseworker in McDowell County to support the Bureau of Child Support Enforcement. You will learn through formal classroom training and on-the-job instruction to manage a caseload and assist with case development from notices to enforcement.

Under supervision you will become familiar with agency policies and state and federal laws, perform routine customer service, and comply with confidentiality requirements. A vehicle may be required for employment.