Child Support Case Specialist: Enforce & Help Families

YoungWilliams; Ridgeland (MS); On-site; USD 32,000 - 52,000; Full time

Job summary

YoungWilliams in Ridgeland, Mississippi is seeking a Child Support Specialist to provide comprehensive services in all stages of the child support process. You will interview customers to determine service needs and identify the next steps in case management, ensuring all state, federal, and contractual time frames are met for establishing or enforcing orders.

The role requires initiating locate procedures, gathering information for orders, preparing legal/administrative documents, and

Qualifications

• 1+ year related work experience preferred.
• Experience in human services as a case manager or child support preferred.
• Familiarity with an office environment including the use of automated systems is desired.

Responsibilities

• Initiates locate procedures such as location of customers address, employment, and assets.
• Obtains and processes information necessary for establishing the order.
• Conducts interviews with customers receiving and paying the support.
• Accesses system data, including state-specific system(s) and appropriate internet resources to obtain relevant case information.
• Prepares cases and the necessary legal and/or administrative documents for review and approval by staff attorney and/or administrator/supervisor.
• Identifies administrative and legal remedies needed for enforcement of support orders.
• Maintains confidentiality and security of case information.
• Regular and timely attendance
• Other duties as assigned

Skills

Interviewing customers

Detail-oriented

Time management

Confidentiality

Education

High School Diploma or GED

Job description

YoungWilliams in Ridgeland, Mississippi is seeking a Child Support Specialist to provide comprehensive services in all stages of the child support process. You will interview customers to determine service needs and identify the next steps in case management, ensuring all state, federal, and contractual time frames are met for establishing or enforcing orders.

The role requires initiating locate procedures, gathering information for orders, preparing legal/administrative documents, and