Child Support Case Specialist

Tarrant County; Fort Worth (TX); On-site; USD 38,000 - 46,000; Full time

Job summary

Tarrant County is seeking a Child Support Officer I to assist with daily functions within the Domestic Relations program. The role focuses on establishing accurate cases, data entry, and routine support to attorneys, courts, customers, and colleagues.

Key responsibilities include entering court orders, reconciling pay records, and documenting actions in case management systems while working in a fast-paced government environment. This position requires strong organization and teamwork.

Qualifications

• Strong customer service and communication skills, both verbal and written.
• Ability to work in a fast-paced governmental environment.
• Excellent organizational skills and workload prioritization.
• Ability to work independently and in a team setting.
• Proficiency with computers and Office 365 applications, plus case management systems.

Responsibilities

• Reviews and establish child support cases.
• Enters court orders, including payment plans and judgments, into designated case management systems.
• Reconciles and verify pay records.
• Provides routine assistance to attorneys, courts, customers, colleagues, and the public regarding child support matters.
• Performs daily financial and banking operations.
• Documents all actions taken within appropriate case management systems.
• Performs all other related duties as assigned.

Skills

Excellent customer service

Communication skills

Fast-paced environment

Organizational skills

Team collaboration

Independent work

Microsoft Office 365

Analytical skills

Pressure management

Education

Associate’s degree or equivalent

Two years of related experience

Tools

Microsoft Office 365 Suite

Case management systems

Job description

Tarrant County is seeking a Child Support Officer I to assist with daily functions within the Domestic Relations program. The role focuses on establishing accurate cases, data entry, and routine support to attorneys, courts, customers, and colleagues.

Key responsibilities include entering court orders, reconciling pay records, and documenting actions in case management systems while working in a fast-paced government environment. This position requires strong organization and teamwork.