CHILD SUPPORT OFFICER I - Domestic Relations Office

Tarrant County; Texas; Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

Tarrant County in Texas is seeking a Child Support Officer I to assist daily Domestic Relations functions, focusing on accurate case establishment, data entry, and routine support for internal and external stakeholders.

The role requires strong customer service and communication, proficiency with Microsoft Office 365, and the ability to work in a fast-paced environment while managing deadlines and case workloads.

Qualifications

• Associate’s degree or equivalent required; two years full-time experience in legal, financial, government, banking, or similar.
• Proven ability to establish and manage child support cases and enter court orders.
• Strong customer service and communication skills; proficient with case management systems.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficient in Microsoft Office 365; strong organizational skills.

Responsabilités

• Reviews and establish child support cases.
• Enters court orders, including payment plans and judgments, into designated case management systems.
• Reconciles and verify pay records.
• Provides routine assistance to attorneys, courts, customers, colleagues, and the public regarding child support matters.
• Performs daily financial and banking operations.
• Documents all actions taken within appropriate case management systems.
• Performs all other related duties as assigned.

Connaissances

Customer service

Verbal & written communication

Fast-paced environment

Organizational skills

Independent and team work

Analytical skills

Microsoft Office 365

Deadline-oriented

Case management systems

Formation

Associate’s degree or equivalent

Outils

Microsoft Office 365 Suite

Description du poste

Summary

The Child Support Officer I will be responsible for assisting with the daily functions of the Domestic Relations including performing foundational case management and financial processing functions within the child support program. This role focuses on accurate case establishment, data entry, and providing routine assistance to internal and external stakeholders.

Summary

The Child Support Officer I will be responsible for assisting with the daily functions of the Domestic Relations including performing foundational case management and financial processing functions within the child support program. This role focuses on accurate case establishment, data entry, and providing routine assistance to internal and external stakeholders.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Essential Duties And Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Reviews and establish child support cases.
• Enters court orders, including payment plans and judgments, into designated case management systems.
• Reconciles and verify pay records.
• Provides routine assistance to attorneys, courts, customers, colleagues, and the public regarding child support matters.
• Performs daily financial and banking operations.
• Documents all actions taken within appropriate case management systems.
• Performs all other related duties as assigned.

Knowledge, Skills, & Abilities

• Excellent customer service and communication skills, both verbal and written. Ability to work well with people.
• Ability to work in a fast-paced environment.
• Requires strong organizational skills and know how to prioritize the workload.
• Ability to work independently and as part of a team.
• Extensive skill in using a computer and Microsoft Office 365 Suite.
• Advanced analytical skills.
• Ability to work under pressure and meet deadlines.
• Ability to contribute to the success of the team.

Minimum Requirements

• Associate’s degree or equivalent.
• Two (2) years of full-time experience in legal, financial, government, banking, or similar professional field.

Preferred Requirements

• Extensive knowledge of child support policies, procedures, and processes preferred.

Physical Demands And Work Environment & Other Requirements

While performing the duties of this position, the incumbent may be required to bend, hear, keyboard, sit, stand, talk, work alone and with others, and work overtime. Must be able to lift up to 25lbs.