Child Support & Case Monitoring Analyst

Orleansda; New Orleans (LA); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Sick leave & vacation

Public Service Loan Forgiveness

Municipal retirement plan

Job summary

OPDA (Orleans Parish District Attorney's Office) seeks a detail-oriented support professional to systematically monitor caseloads and ensure timely child support actions. You will handle inquiries, coordinate with the legal team, and support enforcement efforts in a busy parish office.

The role emphasizes organizational excellence, dependable attendance, and a commitment to serving New Orleans families through accurate record-keeping and responsive client service.

Qualifications

• Excellent organizational skills.
• Customer service skills.
• Basic computer skills.
• Dependability in attendance and work product.
• Passionate about promoting and addressing the needs of New Orleanians.

Responsibilities

• Systematically monitor assigned caseload.
• Ensure timely payments on child support cases through calls, correspondence, and court action.
• Monitor cases for enforcement measures, health insurance enforcement, and financial audit of cases.
• Ensure adherence to employer income assignment orders.
• Perform parent locate on parties as necessary.
• Forward Rules and Motions to legal department/Assistant DAs.
• Testify in court when necessary.
• Address walk-in clients and handle incoming calls related to caseload.
• Review daily enforcement reminders and maintain caseload filing.
• Maintain OPDA and DCFS email accounts.

Skills

Organizational skills

Customer service

Basic computer skills

Dependability

Community focus

Job description

OPDA (Orleans Parish District Attorney's Office) seeks a detail-oriented support professional to systematically monitor caseloads and ensure timely child support actions. You will handle inquiries, coordinate with the legal team, and support enforcement efforts in a busy parish office.

The role emphasizes organizational excellence, dependable attendance, and a commitment to serving New Orleans families through accurate record-keeping and responsive client service.