Child Support Case & Front Desk Specialist

Kings County; Hanford (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Kings County Child Support Services is seeking a dedicated Child Support Assistant to assist with front desk operations, case-support tasks, and public interactions. The role emphasizes clerical work, data entry, and adherence to department policies while supporting families in need.

Responsibilities include greeting visitors, handling calls and emails, processing documents, and maintaining accurate case records; candidates should have strong organizational skills and the ability to work in a

Qualifications

• 1 year of public contact experience in general clerical work or administrative support.
• Excellent interpersonal and customer service skills.
• Ability to interpret and apply rules and procedures.

Responsibilities

• Maintains front reception counter, greets visitors, provides information on services, and schedules appointments.
• Sorts, distributes mail and documents, scans, and uploads them to case files; maintains filing systems.

Skills

Public contact experience

Education

High school diploma or equivalent

Job description

Kings County Child Support Services is seeking a dedicated Child Support Assistant to assist with front desk operations, case-support tasks, and public interactions. The role emphasizes clerical work, data entry, and adherence to department policies while supporting families in need.

Responsibilities include greeting visitors, handling calls and emails, processing documents, and maintaining accurate case records; candidates should have strong organizational skills and the ability to work in a