Child Protective Services Worker

Artesian Hotel; Ada (OK); On-site; USD 42,000 - 52,000; Full time

Job summary

Chickasaw Nation Family Services in Ada, OK is seeking a dedicated Child Protective Services Worker. The role handles reports of child abuse/neglect, conducts interviews, and collaborates with courts and agencies to ensure the safety of First American children and families.

The position requires a bachelor’s degree in a related field, strong communication skills, and the ability to work within multi-disciplinary teams. Travel within Oklahoma is expected.

Qualifications

• Bachelor's degree required in a directly related field.
• Experience in child welfare or related field preferred.
• Familiarity with Microsoft Office products.
• Ability to follow instructions and adhere to scheduling and attendance requirements.

Responsibilities

• Investigates reports of abuse and neglect of children to assess safety and determine interventions.
• Conducts in-depth interviews with children, families, and involved parties.
• Provides testimony as an expert witness in state courts; prepares reports for courts.
• Liaises with Chickasaw Nation, outside agencies, and courts to ensure child safety.
• Identifies community resources to meet needs of individuals and families served.
• Participates in multi-disciplinary teams within Child Welfare Services.
• Maintains and submits reports in the Child Welfare Services database.
• Delivers professional customer service to internal and external customers.

Skills

Basic Computer skills

Microsoft Office Suite

Education

Bachelor's degree in directly related field

A bachelor’s degree in social science, social work, psychology, human services, criminal justice, or related field

Job description

Child Protective Services Worker - 32026

Ada, OK | Family Services | Full Time

Posted 9 days ago | Apply before September 20, 2026

Description

We are currently looking for aFull Time Child Protective Services Workerto join our Child Protective Services Team team located at the Family Services working M-F, 8 a.m. to 5p.m.

Summary:

Responds directly to reports of child abuse and/or neglect and collaborates to resolve issues related to or stemming from mental illness, substance abuse, family and domestic violence, physical and/or emotional neglect.

Responsibilities:

• Investigates reports of abuse and neglect of children to assess safety of children and determining appropriate interventions, when necessary
• Conducts in-depth interviews with children, parents, family members, community members, etc.
• Provides testimony as a qualified expert witness in state courts; provides written and verbal reports directly to appropriate courts of jurisdiction
• Acts as a liaison between the Chickasaw Nation, outside agencies, and courts to ensure the safety of First American children and families
• Identifies and submits referrals to resources available within the community and/or the Chickasaw Nation to meet the needs of individuals and families served
• Participates as a member of multi-disciplinary teams representing Chickasaw Nation Child Welfare Services (CNCWS)
• Receives, develops, and submits reports of child abuse and neglect in the Child Welfare Services database
• Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
• Completes all training and development requirements and participates in continuing education opportunities
• Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
• Maintains a clean, organized work area and ensures a safe environment
• Maintains and promotes professionalism
• Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
• Adheres to Chickasaw Nation dress code standards
• Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
• Performs all other duties as assigned

Competencies:

Essential:

• Able to follow instructions, both written and oral
• Able to adhere to all scheduling and attendance requirements
• Honesty, truthfulness, reliability, accountability
• Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
• Knowledge of crisis evaluation and de-escalation tactics
• Must have a clear understanding of Health Insurance Portability and Accountability Act (HIPAA)
• Knowledge of all pertinent federal, tribal and state laws, regulations and compliance requirements
• Establishes professional working relationships as appropriate
• Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
• Writes effective communications with team, departments, guests and management

Nonessential:

• Knowledge of Indian Child Welfare Act and Statutes

Skills:

Essential:

• Basic Computer skills
• Must be familiar with the Microsoft Office Suite of products

Experience:

Nonessential:

• 1 year directly related experience

Education:

Essential:

• Bachelors Degree in directly related field

Essential:

• A bachelor’s degree in social science, social work, psychology, human services, criminal justice, or related field

Credentials:

Essential:

• Pass general background check
• Standard Driver's License
• Must be 21 years of age or older

Working Conditions:

Essential:

• Mix of office/non-office settings
• May be required to deal with situations that are potentially dangerous
• Pass pre-employment drug test
• Travel is primarily in Oklahoma
• Transport children
• Must be flexible with work schedule
• May be on-call
• May be required to work after hours or on weekends as needed
• Sometimes lift and or carry up to 30 lbs

Training:

*It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.

Mission, Vision & Core Values

Mission:

• To enhance the overall quality of life of the Chickasaw people.

Vision:

• To be a nation of successful and united people with a strong cultural identity.

Core Values:

• The Chickasaw People
• Cultural Identity
• Servant Leadership
• Selflessness
• Can Do Attitude
• Perseverance
• Stewardship
• Trust and Respect
• Loyalty
• Honesty and Integrity
• Teamwork