Recovery Specialist Supervisor - 32450

Artesian Hotel; Ada, Northern (OK, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Chickasaw Nation in Ada, Oklahoma, is seeking a full-time Recovery Specialist Supervisor for the Residential Recovery Specialist Group A at the Nittak Himitta Women's and Children's Recovery Center, working from 2 p.m. to 10 p.m.

The role provides supervision to Residential Techs and residents when professional staff are not on duty and participates in resident staffing and daily reports. You will coordinate transportation with the treatment team, supervise staff, ensure safety and

Qualifications

• High School, GED or Equivalent required.
• Bachelor's degree in a related field preferred.
• Two years of directly related supervisory experience.

Responsibilities

• Supervise residential specialists and residents after hours.
• Coordinate transportation and manage daily schedules.
• Maintain documentation and reports on resident behavior.
• Ensure safety and confidentiality of residents.

Skills

Microsoft Office Suite

Self-management

Education

High School, GED or Equivalent

Bachelors Degree in related field

Job description

Posted 3 days ago

Description

We are currently looking for aFull Time Recovery Specialist Supervisor to join our Residential Recovery Specialist Group A team located at the Nittak Himitta Women's and Children's Recovery Center working from 2 p.m. to 10 p.m.

Summary: Provides supervision to the Residential Techs and residents when professional staff are not on duty. Participates in resident staffing. Provides reports of daily behavior of the residents. Organizes and participates in processes that involve a wide range of activities for the residents including food service, hygiene, recreation, education and related chores.

Responsibilities

• Ensures key elements of facility and resident security and safety during assigned shifts
• Receives and processes all incoming applicants to the program
• Provides supervision to Recovery Specialists in the performance of their work duties
• Coordinates transportation services with treatment team for all residential appointments
• Transports Chickasaw Citizens and other First Americans to and from appointments, meetings, and activities, as needed
• Prepares reports as needed or requested
• Monitors and maintains proper documentation of medications being taken by the consumers
• Assists in the completion of staff performance evaluations as indicated
• Supervise daily life skills of the individuals served
• Answers the phone, transfers call, takes messages and screens calls per guidelines for areas served
• Partners with internal and external services as needed to ensure appropriate referral is made
• Reports any maintenance problems to the supervisor immediately
• Attends staff meetings, trainings, and workshops as required
• Greets all visitors to the program and obtains signatures on needed documents for confidentiality purposes i.e. "Agreement Regarding Confidential Information" sheets
• Provide crisis intervention and referral information for incoming phone calls
• Maintains a cooperative working relationship with employees and supervisory staff
• Develops and maintains the work schedule for residential specialist staff
• Assists the residential specialist manager with hiring, orientation, training, education, and supervision of new employees
• Provides direct services of a recovery specialist when staff shortages or other circumstances warrant
• May serve as the Emergency Action Plan (EAP) Coordinator (Safety Liaison) team member for the facility and carry out the guidelines established in their building's emergency action plan
• May be required to act as Manager on Duty in the absence of the manager to ensure all operational standards are maintained
• Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
• Completes all training and development requirements and participates in continuing education opportunities
• Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
• Maintains a clean, organized work area and ensures a safe environment
• Maintains and promotes professionalism
• Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
• Adheres to Chickasaw Nation dress code standards
• Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
• Performs all other duties as assigned

Competencies

Essential:

• Ability to work effectively in a stressful environment or situation
• Ability to recognize, interpret, and regulate your own emotions, and understand those of other people
• Ability to use a trauma-informed approach with individuals, which promotes environments of healing and recovery
• Demonstrates and prioritizes personal well-being and utilize available resources as needed to support others effectively
• Ability to practice appropriate boundaries including no social media contacts with present or former individuals served
• Able to follow instructions, both written and oral
• Able to adhere to all scheduling and attendance requirements
• Ability to maintain a high level of confidentiality in all matters
• Good driving record and be insurable by the Chickasaw Nation
• Must be self-motivated
• Honesty, truthfulness, reliability, accountability
• Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
• Knowledge of crisis evaluation and de-escalation tactics
• Knowledge of relevant privacy regulations such as The Privacy Act, Freedom of Information Act and Health Insurance Portability and Accountability Act (HIPAA)
• Must have a clear understanding of 42 Code of Federal Regulations (CFR), Part 2
• Must have empathetic understanding of common social problems (i.e., addictions, mental health problems, domestic violence, sexual assault, etc.)
• Knowledge and understanding of First American populations
• Knowledge of electronic recordkeeping systems
• Strong leadership, communication, and interpersonal skills, with the ability to lead and motivate team members
• Ability to remain calm under stress
• Strong work ethic
• Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
• Writes effective communications with team, departments, guests and management

Skills

Essential:

• Must be familiar with the Microsoft Office Suite of products
• Demonstrates strong self-management skills, including maintaining a healthy work life balance to ensure quality customer service

Experience

Essential:

• 2 years directly related experience with supervisory

Education

Essential:

• High School, GED or Equivalent

Nonessential:

• Bachelors Degree in directly related field
• Baccalaureate degree with course work in the fields of education and exercise science preferred

Credentials

Essential:

• Pass general background check
• Standard Driver's License
• Must be 21 years of age or older

Working Conditions

Essential:

• Residential setting
• May work evenings, weekends or holidays
• May require driving
• Sometimes lift and or carry up to 25 lbs
• Sitting up to 50% of shift
• Standing up to 25% of shift
• Walking up to 25% of shift
• Must not have charges or arrests for substance abuse related offenses within the past two years
• If applicable, must have at least one year of sobriety
• May be required to assist individuals who are under the influence
• May be required to assist individuals with unmanaged emotions
• May be required to assist individuals who are hostile, agitated or under the influence
• Stressful environment due to any or a combination of deadlines, pressures, multiple tasks, lines of communication, risks, speed of operations, etc.
• Interacts with clinical, support, technical, professional or management staff in a variety of settings and situations
• Interacts with patients in difficult and/or emergency situations
• Potential exposure to biohazards
• Potential exposure to contagious diseases
• Sometimes bend, kneel, stoop, push, reach
• Pass pre-employment drug test

Training

It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.

Mission, Vision & Core Values

Mission:

To enhance the overall quality of life of the Chickasaw people.

Vision:

To be a nation of successful and united people with a strong cultural identity.

Core Values:

• The Chickasaw People
• Cultural Identity
• Servant Leadership
• Selflessness
• Can Do Attitude
• Perseverance
• Stewardship
• Trust and Respect
• Loyalty
• Honesty and Integrity
• Teamwork