Child & Family Experience Ambassador

Children's Wisconsin; Milwaukee (WI); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

A children's health organization in Milwaukee is seeking a dedicated customer service professional to enhance patient experiences. The role involves greeting visitors, transporting patients safely, and providing essential assistance within the facility. Candidates should have a high school diploma or GED, with a minimum of one year of customer service experience and CPR certification required. Bilingual abilities are preferred. Join us to make a difference for children and families while working in a rewarding environment.

Qualifications

• Minimum one year customer service experience including conflict management.
• CPR certification within 90 days of hire required.
• Bilingual abilities preferred.

Responsibilities

• Greet visitors and assist with their needs.
• Transport patients internally while ensuring their safety.
• Direct visitors and provide wayfinding.

Skills

Customer service

Communication skills

Critical thinking

Interpersonal skills

Conflict management

Bilingual abilities

Education

High school diploma or GED

Job description

A children's health organization in Milwaukee is seeking a dedicated customer service professional to enhance patient experiences. The role involves greeting visitors, transporting patients safely, and providing essential assistance within the facility. Candidates should have a high school diploma or GED, with a minimum of one year of customer service experience and CPR certification required. Bilingual abilities are preferred. Join us to make a difference for children and families while working in a rewarding environment.